Business Development Manager

5 days ago


Watford, Hertfordshire, United Kingdom Universal Business Team Full time
Internal Account Manager Opportunity

We are seeking a highly motivated and driven Internal Account Manager to join our dynamic team at Universal Business Team. As a key member of our sales team, you will play a crucial role in managing inbound inquiries, building lasting customer relationships, and driving revenue growth.

What We Offer:

  • Competitive Compensation: A salary of £40-45k with an OTE of £48-53k, plus performance-based incentives.
  • Professional Growth: Opportunities for learning and advancement within the company.
  • Team Environment: A collaborative and supportive team that values communication, innovation, and customer satisfaction.

Key Responsibilities:

  1. Manage incoming sales enquiries via phone and email, converting them into profitable orders.
  2. Upsell and cross-sell products to maximise product mix and profit margins.
  3. Follow up on quotes persistently to ensure high conversion rates.
  4. Maintain accurate records of customer interactions and data in the CRM system.
  5. Contribute to the company's revenue and profit goals, with daily performance tracking.

Requirements:

  • Proven sales experience, whether in a telephone-based or field-based role, with a strong track record of exceeding targets.
  • Excellent phone selling skills, with the ability to actively listen, engage, and build rapport with customers.
  • Proficient in CRM systems and sales best practices.
  • Strong communication skills and the ability to build effective relationships with both internal and external stakeholders.
  • Attention to detail, strong negotiation skills, and the ability to manage multiple tasks and priorities efficiently.
  • Familiarity with technical or complex information, particularly in the trailer parts industry, is a plus.

Benefits:

  • Salary: £40,000 - £45,000 (OTE £48-£53K)
  • Holiday: 33 days total
  • GBS bonus
  • Regional Bonus


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