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Business Development Manager
2 months ago
We are seeking a highly motivated and driven Internal Account Manager to join our dynamic and supportive team at Universal Business Team. If you have a passion for sales, excel at managing inbound inquiries, and are adept at building lasting customer relationships, this role offers an exciting opportunity to grow your career.
Key Responsibilities:- Manage incoming sales enquiries via phone and email, converting them into profitable orders.
- Upsell and cross-sell products to maximise product mix and profit margins.
- Follow up on quotes persistently to ensure high conversion rates.
- Maintain accurate records of customer interactions and data in the CRM system.
- Contribute to the company's revenue and profit goals, with daily performance tracking.
- Proven sales experience, whether in a telephone-based or field-based role, with a strong track record of exceeding targets.
- Excellent phone selling skills, with the ability to actively listen, engage, and build rapport with customers.
- Proficient in CRM systems and sales best practices.
- Strong communication skills and the ability to build effective relationships with both internal and external stakeholders.
- Attention to detail, strong negotiation skills, and the ability to manage multiple tasks and priorities efficiently.
- Familiarity with technical or complex information, particularly in the trailer parts industry, is a plus.
- Competitive Compensation: A competitive salary of £40-45k with an OTE of £48-53k, plus performance-based incentives.
- Professional Growth: Expand your skill set with ample opportunities for learning and advancement within the company.
- Team Environment: Be part of a team that values communication, innovation, and customer satisfaction.
- Sales Success: Leverage your sales skills in a role where your efforts are recognised and rewarded. You'll have the opportunity to meet and exceed targets in a collaborative environment.
