Data Quality Operations Lead

4 days ago


Banbury, Oxfordshire, United Kingdom HelloFresh Full time

About the Role:

  • Maintain consistent quality standards and optimize performance as a Quality Team Leader.

Description:

  1. As a Data Quality Operations Lead at HelloFresh, you will analyze key performance metrics, address issues, and support strategic decisions to improve operational effectiveness and quality outcomes. This role is ideal for someone who thrives in a fast-paced environment and has experience managing teams.
  2. Career development: train and coach QC auditors; provide positive feedback on following 'quality check' practices.
  3. Ensure adherence to auditing and quality standards across shifts, providing guidance and support for consistent performance and process integrity.
  4. Lead root cause analyses for errors, identify improvement opportunities, and develop action plans to reduce error rates.
  5. Liaise between QC teams and production, ensuring effective cross-functional communication and consistent updates on targets, expectations, and quality standards.

Requirements:

  • Team management experience is required.
  • Warehouse or similar environment experience, preferably in the food industry.
  • Proficient in Google Sheets/Excel.
  • Collaboration and relationship building skills for liaising with stakeholders.
  • Problem-solving ability using own initiative.

Benefits:

  • 70% off HelloFresh or Green Chef boxes.
  • Company pension scheme.
  • Gym membership.
  • Bupa private medical insurance (including dental & family cover options).
  • Electric vehicle scheme.
  • Mental health first aiders and employee assistance programme.
  • Free breakfast every day (if working in office).
  • Eyecare scheme.
  • Cycle to work scheme.
  • Group life assurance.

Estimated Salary: $55,000 per year

Location: Banbury, UK

Hours: Sunday - Wednesday 6:30am - 6:30pm - Day shift only



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