Quality Control Operations Leader

23 hours ago


Banbury, Oxfordshire, United Kingdom HelloFresh Full time
About The Role

We are seeking a highly motivated Quality Control Operations Leader to join our team in Banbury. As the head of quality control, you will be responsible for driving quality standards and optimising performance across our operations.

The successful candidate will have experience in team management and working in a warehouse environment, preferably in the food industry.

  1. Drive key performance metrics analysis, addressing issues and supporting strategic decisions to improve operational effectiveness and quality outcomes.
  2. Train and coach QC auditors; provide positive feedback for following established quality check practices.
  3. Ensure adherence to auditing and quality standards across shifts, providing guidance and support for consistent performance.
  4. Oversee report generation and analysis, using data-driven insights to inform decision-making and support continuous improvement.
  5. Lead root cause analyses for errors, identify improvement opportunities, and develop action plans to reduce error rates.
  6. Act as a liaison between QC teams and production, ensuring effective cross-functional communication and updates on targets, expectations, and quality standards.

Location: The Granary, Unit 3, Chalker Way, Banbury, OX16 4XD

Hours: Sunday - Wednesday 6:30am - 6:30pm - day shift only



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