Operational Team Lead

2 weeks ago


Banbury, Oxfordshire, United Kingdom M&S Full time
Role Overview
Marks & Spencer is seeking a skilled professional to take on the role of Operational Team Lead. This position requires exceptional leadership and management skills, with a strong focus on driving sales and service excellence within our stores. As an Operational Team Lead, you will be responsible for fostering a high-performing team culture, leveraging data insights to inform operational decisions, and cultivating a collaborative environment that drives shared goals. The successful candidate will have a proven track record in retail leadership and a passion for delivering exceptional customer experiences.

The estimated annual salary for this role is £45,000-£60,000, depending on experience. Benefits include a competitive holiday entitlement, discretionary bonuses based on performance, and access to industry-leading parental policies. We also offer a comprehensive induction program and extensive training opportunities to enhance your skills.

Key Responsibilities:
  • Foster a selling culture within the team, consistently driving performance and capability growth.
  • Utilize data to inform operational decisions, promoting continuous improvement within the team.
  • Cultivate a collaborative environment, working closely with the wider team to achieve shared goals.


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