Front Office Coordinator
3 weeks ago
We are seeking a highly organised and professional Front Office Coordinator to join our team as the first point of contact for visitors to our Chambers. The successful candidate will create a welcoming environment for clients and other visitors, providing a courteous service to all enquiries and handling calls to Chambers efficiently.
The ideal candidate will have a minimum of 2 years' experience in a reception role, ideally in the professional services sector. They will be well-presented, conscientious, and reliable, with excellent organisational skills and a strong attention to detail.
The successful candidate will work closely with the Finance and Administration Manager to ensure the smooth running of front of house, including conference suite bookings and administration duties. They will also report to the Finance and Administration Manager and will be responsible for maintaining a high level of customer satisfaction.
Key Responsibilities:
- Providing a courteous service to all enquiries
- Operating the switchboard and actioning calls as appropriate
- Taking messages and ensuring they reach the appropriate person promptly
- Welcoming visitors and advising of arrivals as required or directed
- Advising clerks of clients arriving in the building
- Advising the administration department of any contractors in the building, providing permits to work if necessary
- Ensuring building security entry and exit procedures are adhered to
- Booking conference rooms on the Chambers practice management system (Lex)
- Ordering lunches for conferences, meetings, etc.
- Assisting with mini-pupillage and pupillage application processes
- Assisting with advertising Legal Assistant vacancies
- Keeping reception areas clean and tidy
- Booking restaurants and taxis, and ordering flowers, gifts, couriers as requested
- Receiving deliveries and liaising with the post room to ensure prompt dispatch to the addressee
- Assisting the administration department with various duties
- Ensuring the stockroom is always fully stocked
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