Front Office Coordinator
4 weeks ago
Job Overview
Barts Health NHS Trust is seeking a Front Office Coordinator to join our team at Newham University Hospital. The successful candidate will be responsible for staffing the reception desk, greeting hospital users, and providing a professional and courteous service.
Main Responsibilities
• Greet and assist hospital users, including patients, visitors, and staff.
• Answer telephone calls and respond to queries in a professional manner.
• Provide information and directions to hospital users, including wayfinding and patient records.
• Maintain a clean and tidy reception area, including the external entrances.
• Access patient records and provide information to relatives and hospital staff.
Working for Barts Health
Barts Health NHS Trust is one of the largest NHS trusts in the country, providing a range of healthcare services to patients in east London and beyond.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients.
We strive to live by our WeCare values and are committed to promoting inclusion and diversity in the workplace.
Job Requirements
The successful candidate will need to have good verbal and written communication skills, as well as the ability to work independently and as part of a team.
Knowledge of NHS security procedures and protocols is also essential.
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