Shift Leadership Specialist
6 days ago
Salary: Approximately £26,200 per year
Location:UK
Experience Needed:Working in a QSR environment.
We're growing rapidly across the UK and are looking for experienced team members to help us achieve our goals. As a member of our team, you'll have the opportunity to grow with us and develop your skills in a fast-paced and dynamic environment.
At Tim Hortons, we pride ourselves on serving great-tasting food and drinks with a smile. Our menu features a range of delicious options, from classic burgers and sandwiches to refreshing beverages and tasty treats.
About the RoleThis is a senior-level position that reports directly to the restaurant manager. The successful candidate will be responsible for leading a team of staff members and ensuring that they meet high standards of customer service, food quality, and cleanliness.
Responsibilities- Lead by example and demonstrate excellent customer service skills.
- Maintain accurate records and reports, including sales data and inventory levels.
- Collaborate with the management team to achieve business objectives and improve overall performance.
- Implement and maintain high standards of food safety and hygiene.
- Develop and maintain effective relationships with customers and colleagues alike.
- Monitor and address any issues related to customer complaints or feedback.
- Proven experience in a similar role, preferably in the QSR industry.
- Strong leadership and communication skills.
- Ability to work under pressure and meet deadlines.
- Basic knowledge of food safety and health and safety regulations.
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