Resident Experience Ambassador
2 days ago
We're seeking someone with passion and experience in delivering exceptional customer service, ideally within the residential sector. If you're a true people person with a knack for problem-solving and a passion for delivering top-notch service, we want to hear from you
This role is perfect for someone who thrives in a fast-paced environment and is comfortable working autonomously. You'll be handling resident issues, engaging with residents, assisting with onsite events, and maintaining the property to ensure a seamless and enjoyable living experience for everyone.
**What We Offer:**
- Competitive salary: £29,500 - £32,000 per annum
- 25 days annual leave increasing with service
- Pension scheme
- Access to gym membership discounts, cycle2work, health cash plans, and more
- YAY Day - A dedicated day for strengthening relationships and collaboration through fun group challenges, creative workshops, and team activities
- Together, we win - Celebrating team success with shared experiences
- Fearless Fund - We empower personal and professional development by offering support for experiences that challenge and inspire you
- Feel great, do great - We will be offering different wellness programs designed to support your health, resilience, and growth
**The Job:**
We're looking for someone who can tackle resident issues head-on, engage with residents, assist with onsite events, and maintain the property to ensure a seamless and enjoyable living experience for everyone. If you're up for the challenge and have a true passion for delivering exceptional customer service, we want to hear from you
**Required Skills and Qualifications:**
- Passion and experience in delivering exceptional customer service, ideally within the residential sector
- Ability to work with autonomy and demonstrate initiative
- Inspiring team player with a proactive approach
- Confident communication skills with the ability to negotiate with stakeholders
Equal Opportunities: It is the Company's policy to treat all employees and job applicants fairly and equally regardless of their gender, marital or civil partnership status, race, national or ethnic origin, social or economic background, disability, religious belief, sexual orientation, or age.
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