Resident Experience Manager

1 month ago


Manchester, United Kingdom Cobalt Recruitment Full time
Job Title: Resident Experience Manager

Cobalt Recruitment is currently hiring for a Resident Experience Manager to join our team at a prestigious Build to Rent development in Manchester.

Key Responsibilities:
  • Promoting excellent customer service and building strong relationships with residents
  • Providing site tours and viewings
  • Inspecting communal spaces and addressing maintenance concerns
  • Coordinating parcel delivery and collection services
  • Organizing events and activities for residents
  • Maintaining accurate records of health and safety incidents
  • Preparing and submitting reports
Essential Requirements

To succeed in this position, you must have:

  • Proven experience in customer-facing roles, particularly in property, hospitality, or customer service
  • A solid understanding of health and safety regulations and practices
  • A commitment to ongoing learning and professional development
  • Flexible work ethic and strong teamwork skills
  • Excellent communication and interpersonal skills
  • Proficiency in standard software applications, such as Microsoft Office
  • Knowledge of data protection principles and GDPR
  • Desirable event planning experience
Remuneration

This position offers a competitive salary of up to £26,000 annually, commensurate with your level of expertise.



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