Residence Manager

3 days ago


Manchester, United Kingdom Vita Student Full time
Job Description

We are seeking a skilled Residence Manager to join our team at Vita Student in First Street.

The successful candidate will be responsible for ensuring the building, its services and amenities, and our colleagues work together to achieve our high brand standards.

Key Responsibilities:

  • Liaising with residents, completing building tours, maintaining customer databases for communications, and resolving or escalating any issues that may arise.
  • Supporting the sales and marketing team with the marketing of the residence to ensure it reaches occupancy and arrears are avoided.
  • Completing regular building compliance walks to ensure brand standards are met, there are no health and safety issues, and items are in good working order.
  • Overseeing the localised delivery of events across the building.
  • Ensuring the building is clean and maintained to the highest standard, managing issues with building maintenance and housekeeping.
  • Reporting into the management team.
  • Building relationships with key stakeholders such as the universities and local businesses.
  • Developing, managing, and building the residence team, supporting with recruitment and HR.

About You:

  • You will be an experienced, energetic, and enthusiastic manager with experience in a customer-facing industry.
  • You will be able to influence and develop relationships with both internal colleagues and external clients.
  • You will possess high personal standards and attention to detail.
  • You will possess excellent planning and organisational skills.
  • You will be highly self-motivated and flexible.
  • You will be passionate about going above and beyond for the residents.
  • You will be creative and imaginative when it comes to organizing events.

Salary & Benefits:

  • An estimated salary of £30,000 per annum.
  • Your birthday day off.
  • Recognition programmes.
  • Opportunities for career progression.
  • Team parties/events.
  • Pension scheme.
  • A Perkbox account – giving you instant 24/7 access to hundreds of perks, including free drinks, cinema tickets, shopping discounts, employee assistance program, fitness classes, learning courses, and much more.
  • Access to 24/7 Employee Assistance Programme.


  • Manchester, United Kingdom Residence Inn Manchester Full time

    About the Role:We are looking for an experienced Residence Inn Housekeeper Manager to join our team at this popular extended-stay hotel in Manchester.The ideal candidate will have strong leadership skills, a keen eye for detail, and a passion for delivering exceptional guest experiences.Key Responsibilities:Manage the housekeeping team to ensure efficient...


  • Manchester, United Kingdom STANFORD REAL ESTATE PARTNERS LIMITED Full time

    **Resident Experienced Manager** **Manchester base with flexible working** **Salary up to £35,000 plus bonus & Benefits** **The Business** **The Role** Managing a Manchester-based team this role will lead the process and procedures of the resident experience life cycle. The role is a diverse and challenging position with some key responsibilities...


  • Manchester, United Kingdom PSR Solutions Full time

    **Job Overview:** Resident Relationship ManagerPSR Solutions is a leading social housing contractor, and we are seeking a Resident Relationship Manager to join our team in Manchester. This exciting role involves building strong relationships with residents, subcontractors, and client representatives to ensure effective communication and project delivery.Key...


  • Manchester, United Kingdom Vita Student Full time

    Company OverviewVita Student is a leading provider of student accommodation, committed to delivering exceptional experiences for residents. Our mission is to create vibrant living environments that foster personal growth and well-being. Job SummaryWe are seeking an experienced Assistant Residence Manager to join our team in First Street. As a key member of...


  • Manchester, United Kingdom Cobalt Recruitment Full time

    Job Title: Resident Experience ManagerCobalt Recruitment is currently hiring for a Resident Experience Manager to join our team at a prestigious Build to Rent development in Manchester.Key Responsibilities:Promoting excellent customer service and building strong relationships with residentsProviding site tours and viewingsInspecting communal spaces and...


  • Manchester, United Kingdom The Recruitment Crowd (Yorkshire) Ltd Full time

    **Resident Experience Manager / Branch Manager** **£33,000 - Manchester** **The Company** Our client is a UK Property Management company offering affordable housing to private residents and NHS medical staff across the country. We are looking for a Resident Experience Manager based in Manchester. The Resident Experience Manager manages the...

  • Resident Host

    7 months ago


    Manchester, United Kingdom Get Living Full time

    **Overall Purpose** This role is the host and centre of the neighbourhood community and engages daily with residents, connecting people and creating a unique and memorable experience for residents. This role is responsible for delivering resident satisfaction by providing efficient and welcoming assistance with all requests, ensuring a smooth and seamless...


  • Greater Manchester, United Kingdom Care UK Full time

    Make a Difference as a Resident Support Manager£18 per hourWe are looking for a dedicated and compassionate individual to fill the role of Resident Support Manager at our Thame, Oxfordshire home. In this position, you will oversee the delivery of high-quality care to our residents and support the development of our care team.Oversee the care team, ensuring...


  • Manchester, United Kingdom Hays Specialist Recruitment Limited Full time

    Permanent opportunity for a resident property manager to look after properties across Greater Manchester. **Your new company** A large property investor in the North West looking to grow their portfolio over the next 3 years to reach 4000 units. This is a great opportunity for someone to look after their own patch and potentially manage a junior in the next...


  • Manchester, United Kingdom Cobalt Recruitment Full time

    **Resident Services Manager (BTR)** **Based Manchester** **£23,000 - £25,000** Cobalt is proud to be partnering with a leading residential property business currently managing thousands of units across the UK. The company are Build To Rent specialists, set to deliver a pipeline of 10,000 units over the next few years. This stunning, modern development...


  • Manchester, United Kingdom urbanbubble Full time

    We're looking for a bold and ambitious Resident Services Assistant to manage and create communities for our residents at urbanbubble.About the CompanyAt urbanbubble, we're redefining the way properties are run through community building, customer care, and innovation. We're proud to serve 14,000 residents and growing.Job DescriptionThis is a unique...


  • Manchester, United Kingdom Swan street house ila Full time

    **RESIDENCE SERVICE ASSISTANT - Swan street house - Manchester** **ABOUT US** ila (I live around), is an emerging Build to Rent property management company, real estate investor, developer, and operator with a Build - to-Rent residential portfolio of over 3,800 homes. We celebrate all that is great about city centre living and offer a service led approach...


  • Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces.Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...


  • Manchester, United Kingdom PSR Solutions Full time

    We are looking for a Resident Engagement Coordinator to join our team in the Manchester area. This role involves building and maintaining positive relationships between residents, sub-contractors, and the team to ensure the smooth running of projects.The successful candidate will have excellent communication and interpersonal skills, as well as experience in...


  • Manchester, United Kingdom Downing Full time

    **Resident Services Associate** **Manchester** **Full-Time** **Permanent** Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. The Resident Services Associate is generally the first point...


  • Manchester, United Kingdom Downing Full time

    **Resident Services Associate** **Manchester** **Full-Time** **Permanent** Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. The Resident Services Associate is generally the first point...


  • Manchester, United Kingdom PSR Solutions Full time

    **Job Title:** Resident Relations Officer**Company Overview:**PSR Solutions is a leading social housing contractor dedicated to delivering exceptional service to our residents and stakeholders.**Job Description:**This role plays a vital part in ensuring the smooth delivery of projects by fostering strong relationships between residents, contractors, client...


  • Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...


  • Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...


  • Manchester, United Kingdom Downing Full time

    Resident Services Associate Manchester Full-Time Permanent Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services.The Resident Services Associate is generally the first point of contact, therefore...