Head of Customer Relations
15 hours ago
We are seeking an experienced marketing professional to join our team as a Head of Customer Relations in London. As a key member of our marketing department, you will play a vital role in building and maintaining strong relationships with our clients through effective customer communication and engagement strategies.
Key Responsibilities:
- Develop and execute customer communication and engagement strategies that drive business growth and customer satisfaction.
- Lead cross-functional teams to deliver high-quality customer engagement initiatives.
- Analyze and report on key metrics to track customer engagement and loyalty.
- Collaborate with sales, product, and commercial excellence teams to ensure alignment and deliver best-in-class customer experiences.
In return, we offer a competitive salary of around £60,000 - £80,000 per annum, depending on experience, as well as a comprehensive benefits package, including flexible vacation, two company-wide Mental Health Days Off, retirement, savings, tuition reimbursement, and employee incentive programs. Additionally, we provide resources for mental, physical, and financial wellbeing.
-
Head of Workplace Relations
6 days ago
London, Greater London, United Kingdom Harris Federation Head Office Full timeAbout UsThe Harris Federation Head Office is a leading provider of employment and education services. We value diversity and promote an inclusive culture that supports the well-being of our employees and students.We are committed to providing a fair and equitable working environment that fosters collaboration and innovation. Our mission is to empower...
-
Head of Customer Engagement
3 weeks ago
London, Greater London, United Kingdom HEAD OFFICE Full timeJob OverviewWe are seeking a highly skilled Head of Customer Engagement to lead our customer acquisition efforts and drive business growth. The successful candidate will be responsible for developing and executing a comprehensive customer engagement strategy, leveraging expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic.The ideal candidate...
-
Head of Marketing and Public Relations
5 days ago
London, Greater London, United Kingdom CITY OF YORK COUNCIL Full timeWe are seeking a Head of Marketing and Public Relations to lead our marketing and public relations efforts and develop a comprehensive strategy to enhance the reputation of York, the place, and the council on a regional, national, and international stage.This role will appeal to an experienced marketing and public relations professional who is familiar with...
-
Customer Engagement Strategist
18 hours ago
London, Greater London, United Kingdom HEAD OFFICE Full timeJob Description:In this exciting role at HEAD OFFICE, you will play a critical part in driving business growth through the development and execution of a customer engagement strategy. As a customer engagement strategist, you will leverage your expertise in PPC, SEO, Media Planning, Affiliates, and Programmatic to drive results. Additionally, you will utilize...
-
Employee Relations Manager
7 days ago
London, Greater London, United Kingdom Harris Federation Head Office Full timeJob SummaryWe are seeking an experienced HR professional to join our team as a Head of Employee Relations. The successful candidate will have a strong background in human resources and employee relations, and will be responsible for managing the central HR/ER team and ensuring compliance with public sector rules and regulations.ResponsibilitiesThis role...
-
Head of Insurance Industry Relations
2 weeks ago
London, Greater London, United Kingdom Moody's Investors Service Full timeKey ResponsibilitiesWe are looking for a Head of Insurance Industry Relations to lead the development of business within assigned territories for Insurance companies.As Head of Insurance Industry Relations, you will be responsible for driving the sales process, expanding our footprint in the Insurance sector, and developing innovative solutions for clients....
-
Head of Business Expansion
18 hours ago
London, Greater London, United Kingdom Head Office Full timeHead of Business DevelopmentWe are seeking a highly skilled professional to lead our business development efforts and drive customer acquisition. The successful candidate will be responsible for developing and executing comprehensive customer acquisition plans.The ideal candidate will have experience in designing and implementing customer acquisition...
-
Customer Experience Leader
3 weeks ago
London, Greater London, United Kingdom Head Office Full timeAbout UsWe are the Head Office, responsible for driving business growth and customer outcomes through innovative marketing strategies. As a seasoned professional, you will play a critical role in developing and executing our customer acquisition strategy.Key ResponsibilitiesDevelop and implement a customer acquisition strategy that drives business growth and...
-
Head of Employee Relations
2 weeks ago
London, Greater London, United Kingdom May & Stephens Full timeJob Description: Head of Employee RelationsWe are looking for a seasoned professional to fill the role of Head of Employee Relations at May & Stephens in London.The ideal candidate will have a strong background in human resources and a minimum of ten years' experience in managing teams.Key Responsibilities:Provide expert advice on employment law and...
-
Head of Trade Relations
2 weeks ago
London, Greater London, United Kingdom Mind Partners UK Full timeJob Title: Head of Trade RelationsCompany OverviewMind Partners UK is a retained head-hunting firm with a presence in the UK and France. We partner with family-owned businesses to drive their growth and development in key markets.We are working with a renowned French skincare brand that seeks to expand its wholesale business in the UK and Ireland. As Head of...
-
Executive Leader in Customer Relations
1 month ago
London, Greater London, United Kingdom Company of Cooks Full timeRole Summary: We're looking for a highly skilled Executive Leader in Customer Relations to join our team. In this role, you'll be responsible for driving customer satisfaction, developing strategic account plans, and ensuring seamless operational execution. You'll work closely with our Commercial team to maintain customer price files and support the...
-
Head of Media Relations
6 days ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeWe are looking for a skilled Head of Media Relations to lead our media relations function. The successful candidate will be responsible for drafting press releases, managing media interactions, and developing PR strategies that reinforce our firm's strategic ambitions and brand proposition.This is an exciting opportunity for an experienced professional to...
-
Head of Public Relations
16 hours ago
London, Greater London, United Kingdom Royal National Orthopaedic Hospital (RNOH) NHS Trust Full timeAbout the RoleWe are seeking a highly experienced Head of Public Relations to join our team at Royal National Orthopaedic Hospital NHS Trust.This role involves providing strategic communications advice and delivery, helping the Trust build and maintain a positive reputation through effective media relations, stakeholder engagement, and crisis...
-
Head of Employee Relations
2 weeks ago
London, Greater London, United Kingdom Clear IT Recruitment Limited Full timeAre you a strategic thinker with experience in HR? Do you want to work for a company that values employee relations and performance management?Clear IT Recruitment Limited is looking for an HR Manager to join their team in Surbiton, South London.This is an exciting opportunity to work with a trust that seeks to deliver exceptional education to its...
-
Head of Workforce Management
7 days ago
London, Greater London, United Kingdom Harris Federation Head Office Full timeJob TitleHead of Employee RelationsAbout the RoleWe are seeking an experienced HR professional to join our team as a Head of Employee Relations. The successful candidate will have a strong background in human resources and employee relations, and will be responsible for managing the central HR/ER team and ensuring compliance with public sector rules and...
-
Head of Public Relations
3 weeks ago
London, Greater London, United Kingdom Premier Resourcing UK Full timeJob Title: Head of Public RelationsLocation: LondonSalary: £85,000 - £105,000 per annumAbout the Company:Premier Resourcing UK is a leading consultancy specializing in reputation management. We are seeking an experienced Head of Public Relations to join our dynamic and accomplished team.Your Key Responsibilities:Serve as the lead on high-profile client...
-
Head of Sustainability Transition
1 day ago
London, Greater London, United Kingdom Head of Consulting - Sustainability Full timeDrive the sustainability transition with Sillion, a consultancy combining technical expertise and proprietary modelling tools.We provide actionable information on strategy and operations, and data, insights, and reporting for ESG requirements. Our team has successfully delivered our proprietary modelling tool to FTSE100 and FTSE250 clients in various...
-
Head of Global Customer Relations
7 days ago
London, Greater London, United Kingdom Amazon Full timeAbout the RoleAmazon is seeking a highly experienced sales professional to serve as the EMEA leader for Retail/CPG, responsible for managing our global customer relationships with several large Retail/CPG companies. The successful candidate will lead a dedicated team of Account Managers, building and maintaining key relationships, developing and managing...
-
Head of Investor Relations
2 weeks ago
London, Greater London, United Kingdom Withintelligence Full timeWe are seeking a results-driven individual to lead our asset management efforts at Withintelligence, a leading global events company.Job DescriptionThe Head of Asset Management will be responsible for creating the audience acquisition strategy for all events, ensuring quality and quantity metrics are achieved. This includes developing a key account approach...
-
Head of Media Relations
5 days ago
London, Greater London, United Kingdom LexisNexis Risk Solutions Full timeAbout the RoleWe have an exciting opportunity for a Head of Media Relations to join our team at LexisNexis Risk Solutions. The successful candidate will be responsible for leading the development and delivery of ICIS' global media strategy, enhancing the company's reputation across key markets.The ideal candidate will have extensive regional PR marketing...