First Line Technical Support Expert

Job DescriptionServe as the first point of contact for telephone inquiries from contractual clients, logging tickets and gathering details about issues.Offer ongoing support with clear, concise verbal and written communication.Log tickets in the support system and escalate issues to second and third-line support when necessary.

About the RoleWe are seeking a Windows and Office Technical Expert to join our team as a Help Desk Analyst.The successful candidate will provide technical support to users, explaining complex issues in a clear and concise manner.Key Responsibilities:First and second-line IT support, utilizing new/emerging technologies.Hardware device maintenance, including...

Job SummaryWe are seeking a highly skilled Senior Technical Expert to join our team at MTrec Technical in Tyne and Wear. This is an exciting opportunity for a professional with a strong background in engineering to contribute to our company's growth and expansion.About the RoleThe successful candidate will be responsible for delivering technical expertise to...

Job SummaryWe are looking for a skilled Platform Administration Expert to join our team as a Digital Inclusion Support Officer. The successful candidate will provide first-line support to Fund Administration teams, assist users with platform navigation, and troubleshoot issues.The ideal candidate will have a strong understanding of financial platforms and...

Job Opportunity: Technical Support ExpertWe are seeking a highly skilled Technical Support Expert to join our team at CV-Library in Newcastle. As a key member of our technical support team, you will be responsible for providing expert-level support to our clients and staff, ensuring they receive timely assistance with their queries.About the Role:The ideal...

About Senitor AssociatesSenitor Associates is a rapidly growing technology company dedicated to delivering high-quality business solutions tailored to our customers' specific needs.Sales Range£28,000 - £30,000 per annumAbout the RoleJob OverviewWe are excited to announce an opening for a First Line Support Engineer to provide exceptional technical support...

Job OverviewCV-Library is seeking a skilled Technical IT Service Desk Analyst to join our team in Newcastle, NE12. This 6-month contract has the potential to extend, offering an exciting opportunity for candidates with a strong technical background and excellent communication skills.This role is ideal for individuals who enjoy working in a fast-paced...

OverviewSage is a global technology company that supports millions of small and medium-sized businesses with innovative solutions. As a Technical Solutions Expert, you will be part of a talented team that helps customers leverage the power of technology to work smarter and faster.We are seeking an exceptional individual who shares our passion for innovation...

Key Responsibilities:The EC&I Engineer (Subsea Equipment) will be responsible for:Developing and maintaining relationships with clients and internal stakeholdersCollaborating with cross-functional teams to deliver high-quality solutionsStaying up-to-date with industry trends and best practicesConducting site visits and providing technical support as...

Customer Service and Technical ExpertStryker's Joint Replacement business is seeking a Customer Service and Technical Expert to promote Hip and Knee products to Orthopaedic Surgeons and optimize customer service, growing existing accounts through technical expertise.Key ResponsibilitiesThe Customer Service and Technical Expert will provide clinical product...

Job Title: Technical Operations ExpertCompany Overview: Chroma Recruitment is a renowned leader in providing technical operations expertise to businesses across various industries. Our team works diligently to support clients in their journey towards digital transformation.Salary: Up to £60,000 per annum, depending on experience, with a flexible working...

We're seeking a Technical Delivery Expert to join our team at SCC. As a key member of our field delivery team, you'll be responsible for providing expert IT support services to our customers across the Newcastle area.You'll need to have a strong background in IT hardware and software support, with excellent communication and problem-solving skills....

Job Title: Inbound Technical Support AdvisorCandidates with a proven track record in resolving customer queries and providing exceptional support are highly sought after.The salary for this role is £28,000 - £32,000 per annum.About the Role:This is an excellent opportunity to deliver outstanding customer service as an Inbound Technical Support Advisor. As...

We are seeking a highly skilled Second Line Support Specialist to join our internal IT department at Senitor Associates in Newcastle on a permanent basis. The ideal candidate will provide exceptional technical support to our expanding customer base and deliver high-quality business solutions tailored to individual customer requirements.The successful...

Technical Solutions Expert Job SummaryWe are seeking a highly skilled Technical Solutions Expert to join our team at Oliver Bernard.Location: NewcastleEstimated Salary: £80,000 - £100,000 per annumThe successful candidate will have a strong background in software development, including expertise in C#/.NET, Java, or Python, and experience in SQL databases...

We are recruiting for a Technical IT Security Expert to join our team at CV-Library. As a Technical IT Security Expert, you will be responsible for providing technical expertise and guidance on IT security matters.About the RoleThis is a challenging and rewarding opportunity to work with a leading job board in the UK. You will be part of a dynamic team that...

About the roleThis position involves providing technical assistance to Claims Advisors by contributing to proactive claims management. The ideal candidate will support the Claims Advisors in making timely and appropriate decisions, ensuring claims strategy is cost-effective and tailored.Key ResponsibilitiesAct as the subject matter expert for the team in the...

Company Overview:">We are a successful Technology company based in Newcastle, delivering exceptional customer service and providing timely technical support.About the Role:• Deliver exceptional customer service standards, demonstrating empathy and understanding of customers' needs.• Provide timely and effective technical support, resolving issues...

About This OpportunityWe are seeking a highly skilled Technical Solutions Expert to join our Technical Support team at MTrec Commercial Careers. As a key member of our team, you will be responsible for delivering exceptional technical support and driving business growth through strategic partnerships.Main ResponsibilitiesTo design and implement innovative...

About the Role:We are looking for a Technical Operations Expert to join our team and play a key role in ensuring our IT systems run smoothly.This person will be responsible for providing technical support, troubleshooting issues, and collaborating with colleagues to resolve complex technical challenges.Responsibilities:Provide technical assistance to users...