Technical Support Expert
16 hours ago
Candidates with a proven track record in resolving customer queries and providing exceptional support are highly sought after.
The salary for this role is £28,000 - £32,000 per annum.
About the Role:This is an excellent opportunity to deliver outstanding customer service as an Inbound Technical Support Advisor. As part of CV-Library, you will be responsible for resolving technical queries and providing solutions that meet customer expectations.
You will work closely with our customers to understand their needs and provide solutions that meet their expectations. The successful candidate will have a strong ability to problem-solve and troubleshoot technical issues, as well as a willingness to learn and adapt to new technologies.
We are looking for someone who is passionate about delivering exceptional customer service and has a proven track record in resolving customer queries. You should be confident in your communication skills and able to articulate complex technical information in a clear and concise manner.
In addition to a competitive salary, we offer hybrid working and opportunities for professional development.
If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we would welcome your application.
To be successful in this role, you will need:
- A strong ability to problem-solve and troubleshoot technical issues
- Excellent communication and interpersonal skills
- A willingness to learn and adapt to new technologies
- A proven track record in resolving customer queries
- Knowledgeable of customer business needs
- Motivated by teamwork and resolving tasks and issues
- High ethics and standards
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