Technical Support Expert
20 hours ago
Company Overview:
">- We are a successful Technology company based in Newcastle, delivering exceptional customer service and providing timely technical support.
About the Role:
- • Deliver exceptional customer service standards, demonstrating empathy and understanding of customers' needs.
- • Provide timely and effective technical support, resolving issues efficiently and professionally.
- • Collaborate with the team to share knowledge, ideas, and best practices, driving continuous improvement and growth.
Your Skills and Qualifications:
- • Proven ability to troubleshoot complex technical issues and provide effective solutions.
- • Excellent organisational and time management skills, with a focus on prioritising tasks and meeting deadlines.
- • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
What We Offer:
- • Competitive salary: £30,000 per annum.
- • Comprehensive training and development program, with opportunities for certification and professional growth.
- • Collaborative and supportive team environment, with a focus on employee well-being and satisfaction.
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