Technical Support Expert

20 hours ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom CV Library Full time

Company Overview:

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  • We are a successful Technology company based in Newcastle, delivering exceptional customer service and providing timely technical support.

About the Role:

  • • Deliver exceptional customer service standards, demonstrating empathy and understanding of customers' needs.
  • • Provide timely and effective technical support, resolving issues efficiently and professionally.
  • • Collaborate with the team to share knowledge, ideas, and best practices, driving continuous improvement and growth.

Your Skills and Qualifications:

  • • Proven ability to troubleshoot complex technical issues and provide effective solutions.
  • • Excellent organisational and time management skills, with a focus on prioritising tasks and meeting deadlines.
  • • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.

What We Offer:

  • • Competitive salary: £30,000 per annum.
  • • Comprehensive training and development program, with opportunities for certification and professional growth.
  • • Collaborative and supportive team environment, with a focus on employee well-being and satisfaction.


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