ServiceNow Pre-Sales Lead

4 weeks ago

London, Greater London, United Kingdom NTT DATA Full time

Job Description

The Role

A ServiceNow Pre-Sales Lead will play a critical role in the sales process by providing technical expertise and strategic guidance to potential clients. This position involves understanding client requirements, demonstrating how ServiceNow solutions can address their business challenges, and helping to drive successful adoption of the platform.

Key Responsibilities

  • Gathering customer requirements
  • Creating presentations and conducting product demos
  • Building proofs of concepts
  • Responding to RFPs
  • Documenting Proposals and Statements of Work
  • Estimating ITSM, CSM, ITOM and SPM related packages of work
  • Facilitating discovery workshops to understand customers business challenges
  • Conveying requirements to technical teams
  • Create Epics and Features, assessing complexity and steering delivery team in the right direction
  • Aligning development with requirements both internally and with 3rd parties including offshore suppliers
  • Demonstrations to deliver technical and commercial arguments for proposed solutions
  • End to end ServiceNow Sales and workshops
  • Identify and advice on key client changes for internal processes and current technology
  • Management of existing technical teams, including performance reviews
  • Contributing to the development and growth of the ServiceNow practice

Requirements

Deep understanding of ServiceNow platform and modules

Excellent communication and sales skills

Strong problem-solving abilities

Relevant experience in pre-sales or solution consulting

Familiarity with ITIL processes

Bachelor's degree in a relevant field

About Us

We are a global business that empowers local teams, undertaking exciting work that is genuinely changing the world. Our advanced portfolio of consulting, applications, business process, cloud, and infrastructure services will allow you to achieve great things by working with brilliant colleagues and clients on exciting projects.

We prioritise mutual respect, accountability, and continuous learning for all our people, fostering collaboration, well-being, growth, and agility, leading to a more diverse, innovative, and competitive organisation.

We are proud to share that we have a range of Inclusion Networks such as the Women's Business Network, Cultural and Ethnicity Network, LGBTQ+ & Allies Network, Neurodiversity Network and the Parent Network.

What We Offer

We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

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