Artificial Intelligence Solutions Architect
1 week ago
As an Artificial Intelligence Solutions Architect at ServiceNow, you will play a critical role in driving customer outcomes and value realization through the development, maintenance, and delivery of AI Lighthouse engagements. This position requires hands-on delivery of ServiceNow's GenAI capabilities to customers, as well as providing technical advice and guidance on how to utilize these technologies to achieve business objectives.
About the Role
This is a unique opportunity to join our team of experts in the field of GenAI and contribute to the successful deployment of ServiceNow's AI solutions. You will collaborate with cross-functional teams, including sales, marketing, and product development, to ensure seamless execution and customer satisfaction. Additionally, you will lead GenAI enablement programs for the broader Impact Delivery organization and develop and deliver GenAI Impact Accelerators to drive customer outcomes and value realization.
Key Responsibilities
- Hands-on delivery of ServiceNow's GenAI capabilities to customers
- Providing technical advice and guidance to customers on how to best utilize ServiceNow's GenAI technologies to achieve their business objectives
- Collaborating with cross-functional teams, including sales, marketing, and product development, to ensure successful deployment of ServiceNow's GenAI solutions
- Leading GenAI enablement programs for the broader Impact Delivery organization
- Developing and delivering GenAI Impact Accelerators to drive customer outcomes and value realization
- Staying up-to-date with industry trends and emerging technologies in the field of GenAI and applying this knowledge to continuously improve and evolve ServiceNow's Impact GenAI accelerator offerings
Requirements
- 3+ years of experience with the ServiceNow Platform
- ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired
- At least 5 years of experience in a technology advisory role, with a focus on Artificial Intelligence, Machine Learning, or Data Science preferred
- Proven track record of driving business growth and customer satisfaction through innovative technology solutions
- Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced, dynamic environment
- Familiarity with Agile methodologies and experience working in an Agile environment
- Strong problem-solving skills and ability to work independently or as part of a team
- Experience working with cross-functional teams, including data scientists, engineers, sales, and marketing professionals
- Strong industry connections and network, with the ability to leverage relationships to drive business growth and partnerships
- Customer-focused mindset and commitment to delivering high-quality results
- Must be able to travel up to 50% annually
Compensation and Benefits
The estimated salary for this position is $120,000 - $180,000 per year, based on location and experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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