Artificial Intelligence Architect

1 month ago


London, Greater London, United Kingdom Servicenow Full time
Job Title:

Artificial Intelligence Architect

About the Role:

We are seeking an experienced Artificial Intelligence Architect to join our team at ServiceNow. As a key member of our GenAI Customer Success team, you will be responsible for developing, maintaining, and delivering a portfolio of AI Lighthouse engagements in partnership with various departments within the company.

  • You will drive customer outcomes, roadmap, and value realization for GenAI technology within AI Lighthouse accounts through hands-on delivery of ServiceNow's GenAI capabilities and technical advisory activities.
Key Responsibilities:

The ideal candidate will have 3+ years of ServiceNow Platform experience, with certifications such as ServiceNow Certified System Administrator and other ServiceNow Certified Implementation Specialist certifications desired. A proven track record of driving business growth and customer satisfaction through innovative technology solutions is essential.

  • Hands-on delivery of ServiceNow's GenAI capabilities to customers.
  • Providing technical advice and guidance to customers on how to best utilize ServiceNow's GenAI technologies to achieve their business objectives.
  • Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure the successful deployment of ServiceNow's GenAI solutions.
Qualifications:

To be successful in this role, you must have:

  • At least 5 years of experience in a technology advisory role, experience with a focus on Artificial Intelligence, Machine Learning, or Data Science is preferred.
  • Excellent communication and interpersonal skills, with the ability to effectively communicate technical concepts to non-technical audiences.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced, dynamic environment.
Estimated Salary:

$120,000 - $150,000 per annum, depending on experience.



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