ServiceNow Pre-Sales Consultant
4 weeks ago
About the Role
We are seeking a highly skilled ServiceNow Pre-Sales Consultant to join our team. As a ServiceNow Pre-Sales Consultant, you will play a critical role in the sales process by providing technical expertise and strategic guidance to potential clients.
Key Responsibilities
- Gather customer requirements and understand their business challenges
- Create presentations and conduct product demos to showcase ServiceNow solutions
- Build proofs of concepts to demonstrate the value of ServiceNow
- Respond to RFPs and document proposals and statements of work
- Estimate ITSM, CSM, ITOM, and SPM related packages of work
- Facilitate discovery workshops to understand customers' business challenges
- Convey requirements to technical teams and align development with customer needs
- Create Epics and Features, assessing complexity and steering delivery teams in the right direction
- Align development with requirements both internally and with 3rd parties, including offshore suppliers
- Demonstrate technical and commercial arguments for proposed solutions
- End-to-end ServiceNow sales and workshops
- Identify and advise on key client changes for internal processes and current technology
- Manage existing technical teams, including performance reviews
- Contribute to the development and growth of the ServiceNow practice
Requirements
- Deep understanding of the ServiceNow platform and modules
- Excellent communication and sales skills
- Strong problem-solving abilities
- Relevant experience in pre-sales or solution consulting
- Familiarity with ITIL processes
- Bachelor's degree in a relevant field
About Us
We are NTT DATA, a global business with a local touch. We empower our teams to deliver innovative solutions that drive real change. Our portfolio of consulting, applications, business process, cloud, and infrastructure services enables our people to achieve great things. We prioritize mutual respect, accountability, and continuous learning, fostering collaboration, well-being, growth, and agility. We are proud to be an equal opportunities employer and a Disability Confident Committed Employer.
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