Senior ServiceNow Technical Consultant

4 weeks ago


London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time
Job Description

Direct applicants only

Successful businesses in the digital economy require more than just an idea – they need seamless workflows and customer experiences that drive commercial success.

As a Senior Technical Consultant with Konversational, you will lead the technical implementation of ServiceNow in a consulting environment, responsible for delivering ServiceNow solutions to a range of customers.

Konversational is a boutique consultancy that delivers customer experience expertise to help brands accelerate their digital transformation through the ServiceNow platform.

About you:

  1. You have a proven track record of implementing ServiceNow projects.

Your responsibilities will include:

  1. Setting up, developing, configuring, testing, and managing all technical assets of ServiceNow implementations according to customer project plans and program requirements.
  2. Building extensive technical product expertise on ServiceNow solutions and capabilities, acting as a subject matter expert on all ServiceNow technical solutions and offerings.

You are the ideal candidate if you have:

  1. A proficient understanding of ServiceNow's Customer Service Management (CSM) products and services, as well as digital technologies.
  2. Certification in ITSM and/or CSM Implementation Specialist.
  3. Experience working in an Agile/Scrum environment.
  4. Development and/or consultancy experience with enterprise-level SaaS software solutions.

Life at Konversational

We are a rapidly scaling boutique consultancy that offers the chance to work alongside top-tier colleagues and push your own limits.

We treat our people equally, fairly, and give them the freedom and autonomy to make an impact at work and ultimately build the future together.



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