ServiceNow Technical Expert

1 month ago


London, Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time
Job Description

Direct Applicants Only

Konversational, a boutique consultancy, is seeking a seasoned ServiceNow Technical Expert to lead the technical implementation of ServiceNow solutions for our clients. As a key member of our team, you will be responsible for designing and implementing best practice solutions using ServiceNow to meet technical requirements and provide expert guidance on how to apply these solutions to meet business needs.

About the Role:

  • Develop and implement ServiceNow solutions to meet technical requirements and provide expert guidance on how to apply these solutions to meet business needs.
  • Setup, develop, configure, test, and manage all technical assets of ServiceNow implementations according to the scope and timelines of the customer's project plan and program requirements.
  • Build extensive technical product expertise on the ServiceNow suite of solutions and capabilities, acting as a Subject Matter Expert (SME) on all ServiceNow technical solutions and offerings.

Requirements:

  • Proficient understanding of ServiceNow's Customer Service Management (CSM) products and services, as well as digital-based technologies.
  • Certified ITSM and/or CSM Implementation Specialist.
  • Experience working in an Agile/Scrum environment.
  • Development and/or consultancy experience with enterprise-level SaaS software solutions.

Life at Konversational

We are a rapidly scaling boutique consultancy that offers the chance to work alongside top-tier colleagues and opportunities to push your own limits. We treat our people equally, fairly, and give them the freedom and autonomy to make an impact at work and ultimately to brands across the globe as we build the future together.



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