Front Desk Supervisor

1 week ago


London City of, United Kingdom ETM Group Careers Full time
About ETM Group Careers

We're a dynamic London-based hospitality group with a passion for delivering exceptional experiences. Our team is built on the values of Excellence, Passion, Integrity, and Challenge (EPIC), and we're seeking a talented Reception Manager to join our ranks.

Key Responsibilities
  • Lead the front desk team to provide seamless guest experiences
  • Manage reservations, events, and seating arrangements with precision and flair
  • Develop and implement effective staff management and scheduling strategies
  • Collaborate with colleagues to drive business growth and excellence
Requirements
  • 1+ year of experience in a similar role in a high-end venue
  • Excellent communication and interpersonal skills
  • Proficiency in reservation platforms and staff management tools
  • Able to work in a fast-paced environment and prioritize tasks effectively
What We Offer
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive team environment
  • Access to our award-winning Employee Assistance Program and mentoring scheme

We're an equal opportunities employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional hospitality experiences, we'd love to hear from you.


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