Client Support Specialist

2 days ago


Blackburn, Blackburn with Darwen, United Kingdom Trinity Resource Solutions Full time

We are seeking a highly skilled and experienced professional to join our team at Trinity Resource Solutions as an Onsite Endoscopic Specialist. This is a unique opportunity to work with one of the world's leading suppliers of medical equipment for minimally invasive surgery.

This role is ideal for someone with a strong interest in the field of medicine and a natural ability to provide exceptional customer service. As an Onsite Endoscopic Specialist, you will be responsible for providing on-site, hands-on client support of medical devices, including endoscopes, instruments, and video equipment, for assigned clients within a hospital or surgical facility.

You will work closely with our client's Operating Department and associated clinical areas, including surgeons and theatre staff, to ensure the highest standards of quality and service are maintained. Your key responsibilities will include:

  • Providing technical support and maintenance of medical equipment to ensure optimal performance and availability
  • Facilitating training to all levels of staff as required to ensure seamless operation of medical devices
  • Implementing quality improvements and ensuring the highest standards of quality and service are maintained

To be successful in this role, you will possess:

  • A healthcare or technical qualification or experience, with a strong understanding of medical equipment and its applications
  • Exceptional customer service skills, with the ability to communicate effectively with clients and staff
  • Strong organizational skills, with the ability to multi-task and prioritize tasks effectively
  • A professional and approachable demeanor, with a calm and dependable personality

We offer a comprehensive training program to support your success in this role, and we welcome applications from individuals with relevant experience in a healthcare or technical environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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