Client Success Expert

7 days ago


London, Greater London, United Kingdom People2.0 Full time
About the Role

We are looking for a talented Client Success Expert to join our Client Services team at People 2.0, a top-tier Employer of Record (EOR) and Agent of Record (AOR) provider.

The successful candidate will be responsible for managing client relationships, providing exceptional service, and driving business growth.

Estimated Salary: £40,000 depending on experience

Key Responsibilities
  • Manage client relationships, ensuring high levels of satisfaction and retention
  • Deliver exceptional client service, responding to inquiries and resolving issues promptly
  • Collaborate with internal teams to develop and implement business growth strategies

Requirements

  • Understanding of basic business finance essentials and staffing business P&L's
  • Adequate understanding of HR and employment law
  • Demonstrated leadership and organisational skills
  • Ability to take charge, prioritise, and manage multiple people and projects independently
  • Effective, high-level oral and written communication skills
  • Results (KPI) orientated

Benefits

  • Salary of up to £40,000 depending on experience
  • 25 days annual leave, plus bank holidays
  • 2 Press Pause Days
  • Access to free Financial Advice including Mortgages, and Savings
  • Cycle2Work scheme
  • Perkbox employee discounts


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