Client Onboarding and Success Expert
1 day ago
We are seeking a skilled Customer Implementation Manager to join our team, driving client success and contributing to the growth of our software offerings.
">Salary: £50,000 - £80,000 per annum (dependent on experience)
As a member of our dedicated support team, you'll work closely with sales and product teams to deliver exceptional client experiences. Your primary focus will be on ensuring seamless onboarding and implementation of our solutions, building strong relationships with clients, and providing expert guidance to overcome any challenges they may face.
Responsibilities
- Develop and implement effective onboarding strategies to ensure seamless integration of our solutions
- Maintain open and transparent communication channels with clients, responding promptly to their needs and concerns
- Collaborate with cross-functional teams to identify areas for improvement and drive business growth
Requirements
- Proven ability to build and maintain strong client relationships through exceptional customer service
- Experience in the cleaning industry or related field is an advantage, but not required
- Strong problem-solving and analytical skills, with ability to navigate complex client issues
What We Offer
- A dynamic and supportive work environment with opportunities for professional growth and development
- A competitive salary and benefits package, including 22 days annual leave and an annual discretionary bonus
- Flexible remote working options and home office set-up budget
- Paid courses for professional upskilling and ongoing training
Why Join Us
We're a forward-thinking company that's passionate about delivering exceptional client experiences. If you share our vision and are eager to make a meaningful impact, we invite you to apply for this exciting opportunity to join our innovative team.
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