Client Onboarding and Success Consultant

4 days ago


London, Greater London, United Kingdom Street Context Full time
Job Title: Client Onboarding and Success Consultant

We are seeking an experienced Client Onboarding and Success Consultant to join our team at Street Context. The ideal candidate will have a strong understanding of client onboarding and success principles and be able to develop and execute strategies to drive adoption and retention.

Key Responsibilities:
  • Develop and execute user adoption and engagement strategies across all aspects of the client life cycle - pilots, onboarding, maintenance, renewals, and additional initiatives required to grow accounts
  • Provide coaching and support to account teams, helping them to onboard and retain clients
  • Develop and package content for distribution across multiple channels, including education, training, and email distributions by account teams
  • Maintain strong relationships with account teams, providing feedback and insights to inform product direction
Requirements:
  • Strong knowledge of client onboarding and success principles
  • Excellent communication and project management skills
  • Ability to work effectively in a fast-paced environment
  • Bachelor's degree in a related field or equivalent experience

Estimated Salary: $85,000 - $115,000 per year



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