Client Onboarding and Success Consultant
1 month ago
We are seeking an experienced Client Onboarding and Success Consultant to join our team at Street Context. The ideal candidate will have a strong understanding of client onboarding and success principles and be able to develop and execute strategies to drive adoption and retention.
Key Responsibilities:- Develop and execute user adoption and engagement strategies across all aspects of the client life cycle - pilots, onboarding, maintenance, renewals, and additional initiatives required to grow accounts
- Provide coaching and support to account teams, helping them to onboard and retain clients
- Develop and package content for distribution across multiple channels, including education, training, and email distributions by account teams
- Maintain strong relationships with account teams, providing feedback and insights to inform product direction
- Strong knowledge of client onboarding and success principles
- Excellent communication and project management skills
- Ability to work effectively in a fast-paced environment
- Bachelor's degree in a related field or equivalent experience
Estimated Salary: $85,000 - $115,000 per year
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