Client Success and Advocacy Expert
3 days ago
The Economist Group LTD is seeking a Client Success and Advocacy Expert to join our team. As a member of our global organization, you will play a critical role in ensuring the success and satisfaction of our clients.
You will be responsible for fostering senior relationships with key clients, monitoring account health, partnering with Account Managers, conducting new client on-boarding, and providing curated content to key user groups and customers.
Key Skills and Qualifications:- Strong background in customer success with a proven track record of driving retention revenue.
- Demonstrated knowledge of customer success, markets, and workflows to shape retention strategies.
- Ability to prioritize to align priorities to the company's commercial objectives.
- Innovator who utilizes data to inform decisions, simplify complex problems, improve the client experience, and customer lifecycle.
This is a great opportunity for someone who is passionate about innovation and customer-centricity to deliver an exceptional customer experience.
Estimated salary: £55,000 - £65,000 per annum.
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Patient Advocacy Expert
21 hours ago
London, Greater London, United Kingdom Independent Living Solutions Ltd. Full timeAbout the OpportunityWe are proud to offer an exciting opportunity for a dedicated Patient Advocacy Expert to join our team at Independent Living Solutions Ltd. This role presents a unique chance to make a meaningful difference in the lives of young people and adults with catastrophic injuries.In this position, you will work closely with clients and their...
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Advocacy and Safeguarding Expert
1 week ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeWe are seeking a highly skilled Advocacy and Safeguarding Expert to join our team in Merton. The successful candidate will be responsible for providing a high-quality, front-line service to victims of domestic abuse.About the PositionThis is a hybrid working role based in Merton Civic Centre. As an Advocacy and Safeguarding Expert, you will work within a...
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Client Success Lead
3 weeks ago
London, Greater London, United Kingdom Reachdesk Full timeAbout ReachdeskReachdesk is a cutting-edge B2B gift sending platform that enables companies to deliver e-gifts, gifts, and bespoke merchandise, fostering deeper connections with customers, prospects, and employees. We integrate seamlessly with sales and marketing tech stacks, allowing companies to deliver impactful moments at scale, globally, throughout the...
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Client Success Expert
2 days ago
London, Greater London, United Kingdom Datamaran Full timeWe are seeking a highly skilled Client Success Expert to join our team at Datamaran. As a key member of our sales and success team, you will be responsible for ensuring the seamless adoption and ongoing use of our ESG platform by enterprise clients. This is an exciting opportunity for someone who is passionate about building long-lasting relationships with...
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Child Advocacy Expert
4 weeks ago
London, Greater London, United Kingdom LANGTON N4P Full timeWe are seeking a dedicated Child Advocacy Expert to join our Board of Directors. This individual will play a crucial role in shaping safeguarding systems and improving services for children. As a Trustee, you will be responsible for ensuring the charity is well-run, solvent, and compliant with all legal requirements.The ideal candidate will have experience...
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Client Success Experts
3 days ago
London, Greater London, United Kingdom ENGINEERINGUK Full timeAs a Account Strategist at ENGINEERINGUK, you will play a key role in developing and implementing social campaign strategies across various areas of the business. This role involves close collaboration with clients to understand their needs and deliver tailored solutions.The successful candidate will have input on the strategic direction of the business and...
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Director of International Policy and Advocacy
1 month ago
London, Greater London, United Kingdom UNICEF Full timeThis is an exciting opportunity to lead a talented team of experts focused on international policy and advocacy at UNICEF UK. As the Head of International Policy and Advocacy, you will be responsible for developing compelling policy analysis and setting the strategic direction for our advocacy on key issues such as UK development policy, climate change,...
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Senior Policy and Advocacy Specialist
1 month ago
London, Greater London, United Kingdom The UK Committee for UNICEF Full timeFixed Term – 6 monthsPart home/Part office (London) basedUNICEF UK is a leading children's organisation that works to ensure more of the world's children are vaccinated, educated and protected. We have a strong track record of influencing laws and policies to help protect children.This is an exciting opportunity to join our team as a Senior Policy and...
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Global Client Success Director
1 week ago
London, Greater London, United Kingdom FE fundinfo Full timeJob OverviewWe are seeking a talented Global Client Success Director to join our team at FE fundinfo. As a leading investment management technology and data company, we connect asset managers to distributors in the UK, Europe, and Asia Pacific.This role offers a unique opportunity to shape and execute a comprehensive client success strategy, ensuring client...
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Policy Expert
2 weeks ago
London, Greater London, United Kingdom The Right Ethos - Specialist External Affairs Recruitment Full timeThe British Society for Haematology, a leading registered charity and professional membership body in the field of haematology, seeks an experienced Policy Expert to join its team. With a strong focus on policy developments and expert analysis, this role is ideal for individuals with a passion for creating positive change in the healthcare sector.About the...
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Key Client Success Manager
6 days ago
London, Greater London, United Kingdom FinTop Consulting Full timeAbout FinTop ConsultingWe are a next-generation payments business powering recurring commerce with cutting-edge payment infrastructure and solutions. Our mission is to unify and optimize payment ecosystems, providing a competitive edge for our customers in the digital economy.As we scale rapidly, we're looking for a talented Key Client Success Manager to...
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London, Greater London, United Kingdom Harris Hill Full timeCompany OverviewHarris Hill is a leading charity recruitment specialist and certified B Corp, committed to high standards of equitable and inclusive recruitment.Salary and BenefitsThe salary for this role is £62,500, with the possibility of flexible working arrangements. As a permanent full-time position, you can expect a competitive package including...
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Policy and Advocacy Lead
1 week ago
London, Greater London, United Kingdom Starfish Search Ltd Full timeTransforming the Fight Against AIDSAt Starfish Search Ltd, we are committed to empowering individuals and communities affected by AIDS. We are seeking a highly skilled Policy and Advocacy Lead to join our team in London.About the RoleThis is an exceptional opportunity for a seasoned professional to make a meaningful impact in the fight against AIDS. As a...
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Advocacy and Service Director
1 week ago
London, Greater London, United Kingdom Harrison Holgate Full timeKey ResponsibilitiesTo provide expert claims advocacy in relation to large, complex, and/or contentious Casualty claims, maintaining and leveraging market relationships as necessary, in order to bring claims to prompt, satisfactory conclusions.To develop, shape, and articulate the claims value proposition to clients, Retail partners, colleagues, and...
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Advocacy Champion
4 days ago
London, Greater London, United Kingdom CORAM Full timeJob OverviewWe are seeking a skilled Advocate to join our team at Coram Voice. This is an exciting opportunity to make a positive impact on the lives of vulnerable children and young people.About the RoleThis role will involve working directly with care experienced children and young people, providing them with advocacy support in various settings. You will...
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Government Relations and Advocacy Specialist
1 week ago
London, Greater London, United Kingdom CARE International UK Full timeAbout the RoleWe are seeking a skilled Public Affairs and Engagement Manager to join our Policy and Advocacy team at CARE International UK.This is an exciting opportunity for any Public Affairs specialist or campaigner keen to work across Westminster to ensure that the UK Government reclaims its role as leading advocacy for women and girls on the global...
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Global Client Success Strategist
2 weeks ago
London, Greater London, United Kingdom FE fundinfo Full timeUnlock Your Potential in a Dynamic EnvironmentWe are seeking an exceptional Global Client Success Strategist to lead our client success team and drive business growth. As a key member of our organization, you will develop and execute comprehensive client success strategies, ensuring client satisfaction, loyalty, and advocacy.Main Responsibilities:Client...
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Client Success Professional
1 month ago
London, Greater London, United Kingdom VML Full timeJob DescriptionRole Summary:The Client Success Manager will report to the Client Success Director and work closely with the client leadership team to ensure optimal delivery and satisfaction.Key Responsibilities:Drive optimal client project processes for work delivery and client satisfaction.Deliver high-quality client materials in line with strategic...
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Enterprise Customer Success Manager
2 days ago
London, Greater London, United Kingdom Darktrace Full timeAbout the RoleWe are currently expanding our Enterprise Customer Success team in the UK and Ireland, and we are looking for a skilled Customer Success Manager to join us. As a key member of our team, you will be responsible for managing accounts across our UK&I customer base, driving adoption and outcomes leading to renewals, expansion, and advocacy.You will...
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Leading Client Success Director
2 weeks ago
London, Greater London, United Kingdom Rewardgateway Full timeJob SummaryWe are seeking an experienced Client Success Director to lead our team in driving product adoption, value, and advocacy across our customer base. As a key member of our Commercial leadership team, you will be responsible for setting the overall strategy and plan for our customers, focusing on maximum adoption, articulating maximum value, and...