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Care Coordinator Role Overview
At Voyage Care, we're committed to providing exceptional care and support to individuals in need. As a Care Coordinator, you'll play a vital role in ensuring the smooth delivery of our services.
**Key Responsibilities:**
* Coordinate the care delivery team to ensure effective deployment and administration of care services
* Manage and maintain accurate documentation for new clients, discharges, and transfers
* Conduct live call monitoring using our bespoke software to ensure high-quality care standards
* Serve as the primary point of contact for day-to-day operational requirements of our care colleagues
* Collaborate with the management team to coordinate with families, healthcare professionals, and external agencies
**Requirements:**
* Experience working in Health & Social Care
* Proficiency in Microsoft Office and computer literacy
* Prior experience in an administration role
* Excellent customer service skills
**Why Choose Voyage Care?**
We value diversity and inclusivity, and we're committed to creating a work environment that's welcoming and supportive. Our staff are encouraged to grow and develop through our comprehensive training program, and we offer opportunities for career progression and job security in a sector-leading organization.
**What We Offer:**
* Enhanced evening and weekend pay
* Premium overtime rates
* Wagestream for flexible access to earned pay
* Funded Blue Light Card for discounts at high street retailers
* 24/7/365 doctor line for colleagues and their families
* Access to cash plans for colleagues and their families
* Enhanced retirement leave
* Long service awards
**Join Our Team:**
If you're passionate about making a difference in the lives of others, we encourage you to apply today. All applicants will undergo DBS checks and reference checks as part of our hiring process.