Care Coordinator
7 months ago
**Care Coordinator Job Description**
- Managing Care Professionals rotas ensuring consistency of advanced set schedules and supporting on re-active scheduling
- Providing full administrative support to the team
- To work closely alongside the Scheduling Manager in coordinating care services and ensuring the perfect Care Professionals and client match
- Liaising with family members and relevant healthcare professionals in relation to client care
- Assist in the planning, coordinating, and scheduling of client support, ensuring continuity of service at all times
- Managing daily medication and task prompts
- Following up IQ Alerts, ensuring a timely service
- Managing and recording Care Professionals annual leave requests
- To deal promptly and appropriately with any queries received, referring to the relevant person or team
- Build and maintain effective communication with all clients, relatives, Care Professionals and associated professionals
- Typing up written care plans for new clients
- Supporting local community and business events and activities
- To ensure compliance and quality assurance is met in line with company procedures and CQC regulations
- Reporting any recruitment needs to ensure all client requirements and needs are fulfilled
- To provide cover in other business areas as and when required
- Effectively and efficiently managing the delivery of high-quality care services to our clients.
- To accept new client referrals and ensure client schedules are matched to their needs and requirements.
- To work closely with the recruitment team to ensure sufficient staffing levels are achieved.
- To add and maintain all client and care professional information onto the electronic scheduling system and our own software.
- Create, update and audit client care plans and assist with digital care planning.
- Maintain accurate client and care professional records
- Carry out reviews and action these accordingly.
- Carry out any other duties deemed necessary for the successful operation of the business.
**What are we looking for?**
- Previous experience in an Home Care setting advantageous within a care coordination position
- Excellent communication and relationship building skills
- Ability to work in a fast paced environment
- Passionate in delivering a high quality service to all clients and CAREGivers
- Professional and sociable team player, flexible and committed
- Accurate and IT literate with database and MSO experience
- Full driving licence and vehicle essential
- Willing to undergo an enhanced DBS disclosure
**Skills/Qualifications**:
- Care Coordination
- Home Care
- Scheduling
- Workforce planning
- Rostering
- Rotas
**Job Types**: Full-time, Permanent, Fixed term contract, Temp to perm
Contract length: 3 months
**Salary**: £15,896.09-£22,000.00 per year
**Benefits**:
- Company pension
- Cycle to work scheme
- Flexitime
- Gym membership
Schedule:
- Flexitime
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
- Loyalty bonus
- Performance bonus
- Tips
- Yearly bonus
**Experience**:
- Care Cordinator: 1 year (preferred)
Work Location: In person
Reference ID: 2359
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