Care Services Coordinator
4 hours ago
About Durham Tees Care Ltd
We are a leading home care provider, committed to delivering exceptional customer service and supporting our customers to maintain their independence in their own homes.
This role is an exciting opportunity for a skilled and experienced Care Coordinator to join our team, working closely with our customers, care workers, and other stakeholders to ensure the delivery of high-quality care services.
Key Responsibilities- Care Scheduling: Arrange care workers to be in the right place at the right time, ensuring that care calls are recorded and allocated correctly on our systems.
- Care Allocation: Allocate care workers to customers so that care is delivered on time, safely, and in line with customers' wishes (as agreed in their care and support plan).
- Problem-Solving: Use proactive thinking and problem-solving skills to align care schedules with customer schedules, as well as handle any emergency situations that may arise.
Competitive Salary: Up to £25,000 per year, depending on experience (£23,000 guaranteed), plus benefits package including 20 days paid holiday, company pension scheme, and dedicated support from our office and management team.
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