Care Service Coordinator

1 day ago


North East, United Kingdom Centene Corporation Full time
Transformative Care Co-ordinator Role

You can be the one who makes a lasting impact on our members' lives. Centene is revolutionizing healthcare by delivering quality services to millions of people across the nation.

Position Overview: As a Care Service Co-ordinator, you will play a pivotal role in shaping holistic care management strategies to ensure effective and cost-efficient healthcare outcomes.

Key Responsibilities:

  • Evaluate member needs, resources, and recommend personalized plans for optimal results.
  • Collaborate with multidisciplinary teams to develop long-term care plans and identify essential providers, specialists, and community resources.
  • Coordinate between members, families/caregivers, and care provider teams to ensure seamless service delivery.
  • Provide support for various needs, including employment, housing, participant direction, independent living, justice, foster care, based on service assessments and plans.
  • Monitor care plans, member status, and outcomes; provide recommendations to improve plans based on identified member needs.
  • Interact with healthcare providers and partners to ensure member needs are met.
  • Collect, document, and maintain member information and care management activities to comply with regulatory requirements.
  • Perform site visits to assess member needs and collaborate with healthcare providers and partners.
  • Offer education to members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and benefits.
  • Contribute to leadership discussions on opportunities to enhance quality of care and service delivery for members in a cost-effective manner.
  • Complete additional tasks as assigned.
  • Maintain adherence to all policies and standards.


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