Housing Support Worker

4 weeks ago


Doncaster, Doncaster, United Kingdom YMCA Doncaster Full time

We are seeking a dedicated and reliable individual to join our team as a Housing Worker at YMCA Doncaster.

The role involves providing a steady and supportive presence in the lives of vulnerable young people, overseeing the building and behaviour of thirty young people, and carrying out regular patrols to ensure their safety and well-being.

As a Housing Worker, you will be responsible for maintaining accurate shift logs, conducting routine checks on hygiene and safety provisions, and supervising access to the laundry and loan of equipment.

You will also be required to develop and maintain professional relationships with members, users, and other staff, and to maintain confidentiality at all times.

The working hours are six nights on, six nights off, with regular shifts from 10.45pm to 8.15am and 8pm to 8am.

We offer a competitive rate of pay, a reliable income, and the opportunity to work in a meaningful and rewarding role.

Main Responsibilities:

  • To attend shifts reliably and on time to ensure continuous cover.
  • To carry out daily administrative tasks, including taking rent and answering telephone calls.
  • To provide a visible security presence and deal with issues arising.
  • To ensure that buildings and entry points are secure.
  • To clean communal areas, bathrooms, toilets, and vacant bedrooms as needed.
  • To act as the professional point of contact with emergency and statutory services.
  • To monitor CCTV screens and deal with issues arising.
  • To maintain accurate shift logs of patrols, incidents, visitors, and other security matters.
  • To carry out maintenance tasks and oversee contractors as specified by the relevant manager.
  • To conduct and record routine checks on hygiene, fire, and other safety provisions.
  • To supervise access to the laundry and the loan of equipment.
  • To take appropriate steps to ensure engagement with YMCA Doncaster's support and other programmes.
  • To develop and maintain professional relationships with members, users, and other staff.
  • To work to the policies and procedures of YMCA Doncaster.
  • To participate in a varied rota contributing to the provision of a 24-hour, year-round service.


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