Mortgage Servicing Specialist

3 hours ago


Skipton, North Yorkshire, United Kingdom Stellar Select Limited Full time

**Job Title:** Arrears and Litigation Specialist

**Location:** Hybrid Office based once a fortnight, with flexible working options available.

**Salary:** Up to £33,000 per annum, negotiable depending on experience.

We are seeking a highly skilled Arrears and Litigation Specialist to join our team at Stellar Select Limited. This is an exciting opportunity for a collections professional to work in a hybrid office environment, utilizing their expertise to deliver exceptional customer service while managing arrears and litigation cases.

**Key Responsibilities:

  • Deliver accurate and timely mortgage administration activities.
  • Regularly communicate with customers experiencing payment difficulties.
  • Negotiate arrears workout options and monitor agreed strategies.
  • Analyse problems, think creatively, and make effective decisions.

**Requirements:**

  • Prior exposure to operational loans.
  • Experience working with customers experiencing financial difficulties.
  • Outstanding customer service skills.
  • Strong English verbal and written communication skills.
  • A good understanding of regulatory requirements and their impact on the business.

**Benefits:**

  • 25 days holiday plus public holidays.
  • Private medical insurance.
  • Salary Sacrifice Pension matched up to 8%.
  • Season tickets Loans.
  • Cycle to work scheme.
  • EAP.
  • Enhanced maternity and Paternity benefits.
  • Wellbeing days.
  • Volunteering days.
  • Free Hot Drinks.
  • Eye care vouchers.
  • Relaxed dress code.
  • Discounted Gourmet Society Taste Cards.
  • Discounted RAC vehicle breakdown cover.
  • Discounted Gym Membership.
  • Life Assurance.


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