Senior Mortgage Portfolio Manager
1 month ago
We are seeking a highly skilled and experienced Senior Mortgage Portfolio Manager to join our team at Pepper Advantage. As a key member of our operations team, you will be responsible for managing our mortgage portfolio and ensuring that our clients receive exceptional servicing outcomes.
The successful candidate will have a proven track record in operations management, with experience in managing residential mortgage and loan portfolios. You will be responsible for defining and implementing operation of systems and controls necessary to deliver compliant servicing outcomes for customers, while achieving superior financial performance of client portfolios.
Key responsibilities will include managing staff performance measurement structures, aligning key staff performance metrics to efficiency, targets, compliance objectives, and portfolio performance objectives. You will also be responsible for identifying and coordinating changes and improvements in servicing and management information systems in order to meet the requirements of internal and external clients.
In addition, you will be responsible for maintaining staff management structures with a view to ensuring objective performance measurement, and execution of resulting performance management strategies. You will also be responsible for management of operational and systems infrastructure to ensure effective operation of mandates, including appropriate referral infrastructure.
We are looking for a highly motivated professional with excellent analytical and abstract reasoning skills, plus excellent organisational skills. You will have strong English verbal and written communication skills, and be able to work within established internal controls and maintain a high standard of quality across all your tasks.
This is a hybrid role and there will be an expectation of three days a week office attendance. The salary is competitive, and we offer a range of benefits, including private medical insurance, salary sacrifice pension, 25 days holiday, and cycle to work scheme.
About UsPepper Advantage is one of the leading specialist loan servicing companies in the UK, with operations in nine jurisdictions across the UK, Europe, and Asia Pacific. We employ over 1,100 people to look after 65 clients and 1,000,000 end-users, and have over US$50 billion in assets under management.
We are a global-scale data network, giving our employees access to all the latest market trends and opportunities. We are committed to driving operational efficiency, empowering clients, and expanding our remit all over the world.
We are a company that values our employees, and offer a range of benefits and opportunities for career development. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this role.
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IT Service Management Coordinator Role
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