ITSM Process Governance Specialist

3 weeks ago


Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time

We're looking for an ITSM Process Governance Specialist to join our team at Skipton Building Society. In this role, you'll be responsible for overseeing the day-to-day operations of our IT service management processes, ensuring they're efficient, effective, and aligned with business needs.

">

You'll work closely with our IT teams, stakeholders, and colleagues to manage and improve IT service delivery, handle incidents, manage problems, review and approve Changes, and maintain service level agreements (SLAs). Your responsibilities will include coordinating and managing IT service delivery, monitoring and managing service requests, incidents, problems, and changes through their lifecycle, ensuring timely resolution of incidents and service requests, meeting or exceeding SLAs.

">

This role requires a strong understanding of ITSM frameworks and best practices, excellent problem-solving and analytical skills, effective communication and interpersonal skills, ability to manage multiple tasks and priorities in a fast-paced environment, strong organizational skills and attention to detail, proficiency in ITSM tools and software, customer-focused with a commitment to providing high-quality service, and ability to work collaboratively in a team environment.

">

The estimated salary for this position is around £28,553 per annum, making it a competitive offer considering the company's size and industry. Skipton Building Society offers a range of benefits to its employees, including annual discretionary bonus scheme, 25 days standard annual leave plus bank holidays, holiday trading scheme, matching employer pension contribution, colleague mortgage, salary sacrifices scheme, commitment to training and development, private medical insurance, and three paid volunteering days per annum.



  • Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time

    About the RoleSkipton Building Society is seeking an IT Service Delivery Coordinator to join our dynamic IT function. As a key member of our team, you will play a vital role in ensuring the smooth operation of our IT services, working closely with IT teams, stakeholders, and colleagues to manage and improve service delivery.Key ResponsibilitiesCoordinate and...


  • Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time

    Skipton Building Society is seeking a highly skilled IT Service Management Coordinator to join its dynamic IT function. This role will be responsible for overseeing the day-to-day operations of IT service management processes, ensuring that IT services are delivered efficiently and effectively.">This position requires a strong understanding of ITSM...


  • Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time

    Skipton Building Society is seeking an IT Operations Support Manager to join its dynamic IT function. This role will be responsible for overseeing the day-to-day operations of IT service management processes, ensuring that IT services are delivered efficiently and effectively.">In this position, you'll work closely with various IT teams, stakeholders, and...


  • Skipton, North Yorkshire, United Kingdom IPS Group Careers Full time

    IPS Group Careers invites applications from experienced Sales Ledger Clerks to join their accounting team in a rewarding career opportunity.About the Role:This role involves ensuring all invoice transactions are processed accurately, promptly, and efficiently, while maintaining high standards of customer satisfaction.You will work closely with the Sales team...


  • Skipton, North Yorkshire, United Kingdom The Principle Trust Children's Charity Full time

    Job Title: Fundraising Grants SpecialistWe are seeking a highly motivated and enthusiastic individual to join our dynamic team as a Fundraising Grants Specialist. This role is responsible for identifying potential grant opportunities, writing compelling grant proposals, and managing the submission process. The successful candidate will work closely with our...


  • Skipton, North Yorkshire, United Kingdom Skipton Building Society Group Full time

    About the RoleSkipton Building Society Group has embarked on a substantial technology transformation programme and requires an experienced Cloud Security Specialist to ensure that our security governance and compliance are up to date. This role will involve working closely with our agile workstreams to embed and empower security best practice into our...


  • Skipton, North Yorkshire, United Kingdom Dechra Pharmaceuticals Limited Full time

    Job OverviewDechra Pharmaceuticals Limited is seeking a skilled Mechanical Maintenance Specialist to join our team. This role will be responsible for maintaining, troubleshooting, repairing, and improving the reliability of all equipment in our GMP governed manufacturing environment.Key Responsibilities- Deliver a Planned maintenance program to ensure...


  • Skipton, North Yorkshire, United Kingdom Dechra group Full time

    About Dechra GroupDechra is a growing, global specialist within the veterinary pharmaceuticals sector. Our expertise lies in developing, manufacturing, marketing, and selling high-quality products exclusively for veterinarians worldwide.We foster a culture driven by dedication, enjoyment, courage, honesty, relationships, and ambition, which are the core...


  • Skipton, North Yorkshire, United Kingdom Dechra Full time

    About Dechra">Dechra is a leading global specialist in veterinary pharmaceuticals. Our expertise spans the development, manufacture, marketing, and sales of high-quality products exclusively for veterinarians worldwide.We pride ourselves on being an inclusive employer, embracing candidates from diverse backgrounds. Our values – DEDICATION, ENJOYMENT,...


  • Skipton, North Yorkshire, United Kingdom E&M Talent Partners Ltd Full time

    E & M Talent Partners Ltd are pleased to be supporting a global software company in North Yorkshire who are looking to appoint an experienced Invoice Assistant to support their busy finance department.In order to be successful in the role you will need to demonstrate previous experience dealing with invoices in a busy office environment.


  • Skipton, North Yorkshire, United Kingdom Skipton Building Society Full time

    Skipton Building Society is on a cloud transformation journey, and we're seeking a skilled IT Solutions Architect to lead the way. Estimated Salary: £80,000 - £110,000 per annumCompany Overview: As a forward-thinking organization, Skipton values work/life balance and supports hybrid and flexible working arrangements. Our newly refurbished head office...


  • Skipton, North Yorkshire, United Kingdom Skipton Building Society Group Full time

    The Group Accounting Specialist role at Skipton Building Society Group involves working closely with treasury teams to ensure accurate capture of activities in the treasury management system.You will report on treasury's financial position to various stakeholders, and run the Group's hedge accounting processes. Additionally, you will support planning...


  • Skipton, North Yorkshire, United Kingdom Dechra Full time

    About DechraDechra is a global specialist in veterinary pharmaceuticals, with a focus on developing, manufacturing, and marketing high-quality products for veterinarians worldwide.Job OpportunityThe Maintenance Engineer is a key role, responsible for supporting operations by maintaining, troubleshooting, repairing, and improving the reliability of all...


  • Skipton, North Yorkshire, United Kingdom Dechra Pharmaceuticals Limited Full time

    Job DescriptionIn this Reliability and Efficiency Specialist role, you will be responsible for maintaining equipment reliability and troubleshooting issues to minimize downtime and optimize performance. You will also assist in planning and executing engineering activities, ensuring seamless execution of tasks.Key Responsibilities- Maintain equipment...


  • Skipton, North Yorkshire, United Kingdom JBA Consulting Full time

    Job Summary:JBA Consulting is seeking a highly skilled Environmental Flood Management Specialist to lead our local flood risk management team in Skipton. This is an exciting opportunity for a leader with extensive experience in delivering high-profile projects and managing teams.About the Role:The successful candidate will have a strong background in...


  • Skipton, North Yorkshire, United Kingdom Michael Page (UK) Full time

    Shift Pattern: Double DaysSalary: £42,000 per annumAbout the Role:We are seeking a skilled Mechanical Maintenance Specialist to join our client in the Skipton area.The Successful Applicant:Mechanical Engineering trainedProactive approach to workFamiliar with working on production equipmentExperience of working within a regulated process environmentPossess...


  • Skipton, North Yorkshire, United Kingdom Dechra Pharmaceuticals Limited Full time

    About the OpportunityDechra Pharmaceuticals Limited is a leading global specialist in veterinary pharmaceuticals, seeking an experienced Engineering Planner Specialist to join our team.Job SummaryThis is a technically skilled position responsible for planning day-to-day maintenance activities, ensuring the efficient operation of our facilities. The...


  • Skipton, North Yorkshire, United Kingdom Brook Street Full time

    Are you looking for a challenging and rewarding role as an Administrative Support Specialist? We have an exciting opportunity for a full-time Admin Officer to join our team at the Magistrates' court in Bradford.Key ResponsibilitiesWork as part of a flexible team, providing administrative support in a busy court environmentEnsure accurate and timely...


  • Skipton, North Yorkshire, United Kingdom Dechra Pharmaceuticals PLC Full time

    Dechra Pharmaceuticals PLC is a global leader in veterinary pharmaceuticals and related products. Our expertise lies in the development, manufacture, marketing, and sales of high-quality products exclusively for veterinarians worldwide.About UsWe are a specialist in veterinary endocrinology, topical dermatology, analgesia, anaesthetics, and pain management,...


  • Skipton, North Yorkshire, United Kingdom Dechra Pharmaceuticals Limited Full time

    Dechra Pharmaceuticals Limited is seeking a skilled Pharmaceutical Quality Assurance Specialist to join their team. The ideal candidate will have previous experience in a GMP manufacturing environment and be able to drive issues through to satisfactory conclusion.This role involves working closely with operational teams, quality control teams, engineering...