Post Office Team Leader

4 days ago


Scarborough, North Yorkshire, United Kingdom WHSmith Full time

We are seeking an experienced and motivated individual to lead our Post Office counter team in a WH Smith store.

About the Role

As a key member of our team, you will be responsible for inspiring and motivating your colleagues to deliver exceptional customer service and achieve business goals.

Main Responsibilities:
  • Motivate and inspire a team of counter assistants to provide outstanding customer service and meet business objectives
  • Ensure the security of cash and postal items within the store
  • Work collaboratively with colleagues to maintain a positive and productive work environment
  • Monitor and report on sales performance and implement strategies to improve results
Requirements

To be successful in this role, you will need:

  • A strong leadership style with experience of managing teams
  • Excellent communication and interpersonal skills
  • The ability to motivate and inspire others
  • A high level of attention to detail and organizational skills
What We Offer

In return for your hard work and dedication, we offer a competitive salary: £32,000 per annum, ongoing training and development opportunities, a supportive and collaborative work environment, and the opportunity to work in a dynamic and fast-paced industry.



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