Post Office Branch Leader

1 week ago


Scarborough, North Yorkshire, United Kingdom WHSmith Full time
Job Overview

We are seeking a motivated and skilled Post Office Counter Manager to lead our Scarborough store team. In this role, you will be responsible for motivating and inspiring your team of counter assistants to provide exceptional customer service, meet business goals, and ensure the security of both cash and postal items.


This is an exciting opportunity for a leader who wants to put their stamp on their Post Office within a WH Smith store. You will work closely with your team to drive sales growth, improve customer satisfaction, and maintain a secure and efficient working environment.


Key Responsibilities:

  • Motivate and inspire your team to achieve business goals
  • Provide exceptional customer service and build strong relationships with customers
  • Ensure the security of cash and postal items
  • Work closely with the store management team to drive sales growth and improve customer satisfaction

About You:

  • You have experience in retail or a similar industry
  • You are a natural leader with excellent communication and interpersonal skills
  • You are able to motivate and inspire others to achieve their best
  • You are able to work under pressure and prioritize tasks effectively

Benefits:

  • A competitive salary of £45,000 - £55,000 per annum
  • A range of benefits including pension scheme, life insurance, and staff discounts
  • Ongoing training and development opportunities

What We Offer:

  • A dynamic and supportive work environment
  • The opportunity to work with a well-known and respected brand
  • A comprehensive training program to help you succeed in your role


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