Post Office Store Leader
17 hours ago
We are seeking a charismatic Store Leader to lead our Post Office team in Scarborough. As a key member of the management team, you will be responsible for driving sales growth, improving customer satisfaction, and developing your team.
Key Responsibilities:- Create a sales-driven culture that focuses on delivering exceptional customer experiences.
- Work closely with the store team to identify sales opportunities and implement strategies to increase footfall throughout the Post Office and Store.
- Ensure the branch is fully compliant with current legislation and Post Office Ltd. compliance requirements.
- Guide and inspire the team to achieve sales targets, reduce shrinkage, and improve customer satisfaction.
- Support the Cluster Manager with employee lifecycle processes, from recruitment to appraisals, training, and disciplinary procedures.
- Retail experience in a management or leadership role, preferably with experience of dealing with financial products or high-value cash transactions.
- Experience in supporting delivery of store goals, including maximising sales, controlling shrink, and knowledge of P&L accounts.
- Previous experience of working to and achieving stretching targets within tight budgets.
- Ability to coach and mentor the team to improve performance.
- Experience of proactively leading from the front, getting stuck in, and helping the team on the shop floor.
We offer a competitive salary of £45,000 - £55,000 per annum, a pension scheme, holidays (Management - 33 days including bank holidays), and employee discounts (up to 50%). You will also have access to a range of deals from retail partners and our Employee Assistance Programme to support your wellbeing.
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Post Office Branch Leader
2 weeks ago
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Post Office Branch Leader
3 days ago
Scarborough, North Yorkshire, United Kingdom WHSmith Full timeAbout the RoleWe are seeking a skilled Counter Manager to lead our Post Office team in our Scarborough store, located within a WH Smith outlet. As a key member of our team, you will motivate and inspire your counter assistants to deliver exceptional customer service, achieve business goals, and maintain the security of cash and postal items.
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Post Office Counter Manager
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