Customer Service Director
22 hours ago
We are seeking an experienced Customer Service Director to lead our Post Office team in Scarborough. As a key member of the management team, you will be responsible for driving customer satisfaction, improving sales growth, and developing your team.
Key Responsibilities:- Create a customer-centric culture that focuses on delivering exceptional customer experiences.
- Work closely with the store team to identify sales opportunities and implement strategies to increase footfall throughout the Post Office and Store.
- Ensure the branch is fully compliant with current legislation and Post Office Ltd. compliance requirements.
- Guide and inspire the team to achieve sales targets, reduce shrinkage, and improve customer satisfaction.
- Support the Cluster Manager with employee lifecycle processes, from recruitment to appraisals, training, and disciplinary procedures.
- Retail experience in a management or leadership role, preferably with experience of dealing with financial products or high-value cash transactions.
- Experience in supporting delivery of store goals, including maximising sales, controlling shrink, and knowledge of P&L accounts.
- Previous experience of working to and achieving stretching targets within tight budgets.
- Ability to coach and mentor the team to improve performance.
- Experience of proactively leading from the front, getting stuck in, and helping the team on the shop floor.
We offer a competitive salary of £45,000 - £55,000 per annum, a pension scheme, holidays (Management - 33 days including bank holidays), and employee discounts (up to 50%). You will also have access to a range of deals from retail partners and our Employee Assistance Programme to support your wellbeing.
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Customer Experience Director
3 weeks ago
Scarborough, North Yorkshire, United Kingdom Euro Garages Full timeAbout the Role:We are seeking an experienced Customer Experience Director to join our team at Euro Garages. The successful candidate will be responsible for promoting sales and increasing profitability, managing waste controls, labour controls, and customer service standards. This is an excellent opportunity to develop your leadership skills and work closely...
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Soft Services Director
5 hours ago
Scarborough, North Yorkshire, United Kingdom Compass Group UK & Ireland Full timeWe are seeking a highly experienced Soft Services Director to lead our team in delivering exceptional services across three sites in North Yorkshire, Fenland, and East Yorkshire. As a key member of our team, you will be responsible for managing a diverse range of services including catering, security, and cleaning.The ideal candidate will have a minimum of 2...
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Clinical Service Director
16 hours ago
Scarborough, North Yorkshire, United Kingdom Bayshore HealthCare Full timeJob SummaryThe Clinical Service Director will lead the nursing department at Bayshore HealthCare, overseeing daily operations and ensuring high-quality patient care.This role requires strong leadership and communication skills, as well as the ability to analyze data and make informed decisions.ResponsibilitiesDevelop and implement departmental policies and...
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CT Service Operations Director
3 weeks ago
Scarborough, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full timeAbout the RoleThis is an exciting opportunity for a highly motivated and organized individual to join our team as a Service Operations Director. The successful candidate will be responsible for managing the CT service at both our acute site and Community Diagnostic Centre (CDC).
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Customer Service Associate
3 weeks ago
Scarborough, North Yorkshire, United Kingdom Maine Community Bank Full timeJob SummaryThe Maine Community Bank is seeking a highly skilled Customer Service Associate to join our team. As a key member of our branch staff, you will be responsible for providing exceptional customer service, meeting new and existing customer account needs, and cross-selling bank products and services.About the RoleProvide prompt, courteous, and...
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Customer Service Representative
2 months ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Service Associate
3 weeks ago
Scarborough, North Yorkshire, United Kingdom EG Group Full timeOverview of RoleWe are looking for a skilled Customer Service Associate to join our team at Cooplands Bakery in Westborough. This is a fantastic opportunity to develop your customer service skills and work in a dynamic environment.Key ResponsibilitiesAs a Customer Service Associate, your key responsibilities will include:Delivering exceptional customer...
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Customer Service Representative
2 months ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000We are seeking a Customer Service Representative to provide exceptional service to our customers. Key responsibilities include:Handling customer inquiries and resolving issues in a timely manner.Providing accurate information about our products and services.Working closely with other departments to ensure customer satisfaction.Requirements:Previous...
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Customer Service Representative
3 months ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Scarborough, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely...
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Customer Service Ambassador
3 weeks ago
Scarborough, North Yorkshire, United Kingdom CARSTAR Canada Partnership, LP. Full timeJob Description:We are seeking a highly skilled and charismatic Customer Service Ambassador to join our CARSTAR Canada Partnership, LP team. As the first point of contact for customers and potential customers, you will be responsible for creating a positive front office atmosphere, fostering a high level of service and ensuring a memorable experience for all...
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Customer Service Representative
1 week ago
Scarborough, North Yorkshire, United Kingdom CARSTAR Canada Partnership, LP. Full timeJob Description:The Customer Service Representative plays a vital role in creating a welcoming atmosphere for our clients. As the primary point of contact, they are responsible for providing exceptional service and ensuring a seamless experience from initial contact to final resolution.Key Responsibilities:• Initial interaction with customers during...
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Customer Service Representative
1 month ago
Scarborough, North Yorkshire, United Kingdom EG Group Full timeAbout the RoleAs a Sales and Service Assistant at EG Group, you will be the face of our business, providing exceptional customer service and ensuring our customers have a positive shopping experience.Key ResponsibilitiesDeliver a fast and friendly service to our customersEngage with customers to understand their needs and provide solutionsPrepare and present...
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Customer Service Liaison
17 hours ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000About beBee ProfessionalsWe are seeking a Customer Service Liaison to provide exceptional service and resolve customer queries in a timely manner.Salary:$35,000 - $40,000 per annum (dependent on experience)Key Responsibilities:Handle incoming calls, emails, and chat inquiries from customers.Provide accurate product and service information.Resolve customer...
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Customer Service Representative
2 months ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We are seeking a Customer Service Representative to deliver excellent service and support to our customers at beBee Professionals in Scarborough.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational workflow.Collaborate with team members to meet and exceed goals.Requirements:High school...
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Customer Service Representative
2 months ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Scarborough is seeking enthusiastic individuals to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects...
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Customer Service Specialist
3 months ago
Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Scarborough, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
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Customer Service Representative
3 weeks ago
Scarborough, North Yorkshire, United Kingdom Tesco Full timeAbout This OpportunityWe're looking for a Customer Service Representative to join our team at Tesco Scarborough Superstore. As a key member of our store team, you'll play a vital role in delivering an exceptional shopping experience for our customers.Salary: From £12.02 per hourKey Responsibilities:Deliver outstanding customer service, responding to...
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Customer Service Associate
3 weeks ago
Scarborough, North Yorkshire, United Kingdom Tesco Full timeAt Tesco, we are committed to serving our customers, communities and planet a little better every day. As a Customer Service Associate, you will play a vital role in delivering excellent customer service and ensuring the smooth operation of our delivery services.">We offer a competitive salary of £12.92 per hour, rising to £14.05 for stores inside the M25,...
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Customer Service Representative
3 weeks ago
Scarborough, North Yorkshire, United Kingdom EG Group Full time{"title": "Sales Assistant Role Overview", "content": "Role OverviewAs a Sales Assistant at Cooplands Bakery, you will play a vital role in delivering exceptional customer service and contributing to the success of our business.Key ResponsibilitiesEngage with customers to provide a fast and friendly servicePrepare and present our products to the highest...
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Customer Service Manager
17 hours ago
Scarborough, North Yorkshire, United Kingdom Lowe's Full timeAbout the RoleThis Customer Service Associate position involves providing top-notch customer service, managing sales transactions, and ensuring a clean and organized store environment.Main Duties:Service Excellence: Deliver exceptional customer service by adhering to Lowe's service standards.Leadership Skills: Coach and develop Front End Team members to...