Customer Service Associate

2 days ago


Scarborough, North Yorkshire, United Kingdom Tesco Full time

At Tesco, we are committed to serving our customers, communities and planet a little better every day. As a Customer Service Associate, you will play a vital role in delivering excellent customer service and ensuring the smooth operation of our delivery services.

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  • We offer a competitive salary of £12.92 per hour, rising to £14.05 for stores inside the M25, with additional payments depending on location.
  • You will have the opportunity to work flexible hours, with a minimum of 16 guaranteed hours per week, and the option to work fewer hours if desired.
  • As part of our team, you will receive comprehensive training and support to help you succeed in your role.

In this role, you will be responsible for:

  • Loading and unloading vehicles safely and efficiently;
  • Delivering customer orders in a timely and courteous manner;
  • Providing exceptional customer service, responding to queries and resolving issues as needed.

To be successful in this role, you will need:

  • A valid UK/EU/EEA driving licence (full or automatic only) with at least 12 months' experience and no more than 3 penalty points;
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers;
  • A high level of physical fitness, with the ability to lift and carry heavy loads safely.

Benefits include:

  • Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months;


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