Customer Service Delivery Associate
2 weeks ago
At Uni-Select Inc., our team is committed to delivering exceptional customer experiences through timely and professional delivery services. We are seeking a skilled Customer Service Delivery Associate to join our team.
Your Key Responsibilities:
- Establish and maintain strong relationships with clients by providing courteous, efficient, and safe delivery services.
- Prepare and complete delivery orders, ensuring accuracy and timeliness.
- Examine merchandise condition at delivery and have customers sign off on receipt.
- Organize daily pick-ups of customer cores, returns, and warranties without disrupting delivery efficiency.
- Accurately record all deliveries and pickups, ensuring proper paperwork accompanies customer returns and warranties.
- Comply with electronic delivery principles and standards.
- Report any customer complaints or dissatisfaction to the Dispatcher and/or Store Manager.
- Check daily vehicle fluid levels, tire condition, and overall vehicle cleanliness.
- Comply with all road rules and regulations.
- Communicate with the Dispatcher and/or Store Manager on delivery progress and delays.
- Participate in cycle count programs and annual physical inventory.
- Assist with customer service activities within the store location and maintain a neat and orderly store environment.
Requirements:
- No prior experience required.
- Valid driver's license and clean driving record.
- High interpersonal skills to develop and maintain working relationships.
- Able to lift equipment up to 50 pounds.
About Uni-Select Inc.:
Uni-Select Inc. is a Canadian company part of the LKQ Group. We operate a network of auto parts stores and service providers under the Bumper to Bumper banner.
We offer a collaborative and entrepreneurial work environment, opportunities for growth and development, and a commitment to creating an inclusive workplace.
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