Customer Service Delivery Associate

2 weeks ago


Scarborough, North Yorkshire, United Kingdom Uni-Select Inc. Full time

At Uni-Select Inc., our team is committed to delivering exceptional customer experiences through timely and professional delivery services. We are seeking a skilled Customer Service Delivery Associate to join our team.

Your Key Responsibilities:

  • Establish and maintain strong relationships with clients by providing courteous, efficient, and safe delivery services.
  • Prepare and complete delivery orders, ensuring accuracy and timeliness.
  • Examine merchandise condition at delivery and have customers sign off on receipt.
  • Organize daily pick-ups of customer cores, returns, and warranties without disrupting delivery efficiency.
  • Accurately record all deliveries and pickups, ensuring proper paperwork accompanies customer returns and warranties.
  • Comply with electronic delivery principles and standards.
  • Report any customer complaints or dissatisfaction to the Dispatcher and/or Store Manager.
  • Check daily vehicle fluid levels, tire condition, and overall vehicle cleanliness.
  • Comply with all road rules and regulations.
  • Communicate with the Dispatcher and/or Store Manager on delivery progress and delays.
  • Participate in cycle count programs and annual physical inventory.
  • Assist with customer service activities within the store location and maintain a neat and orderly store environment.

Requirements:

  • No prior experience required.
  • Valid driver's license and clean driving record.
  • High interpersonal skills to develop and maintain working relationships.
  • Able to lift equipment up to 50 pounds.

About Uni-Select Inc.:

Uni-Select Inc. is a Canadian company part of the LKQ Group. We operate a network of auto parts stores and service providers under the Bumper to Bumper banner.

We offer a collaborative and entrepreneurial work environment, opportunities for growth and development, and a commitment to creating an inclusive workplace.



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