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Customer Service Associate
1 month ago
Overview of Role
We are looking for a skilled Customer Service Associate to join our team at Cooplands Bakery in Westborough. This is a fantastic opportunity to develop your customer service skills and work in a dynamic environment.
Key Responsibilities
As a Customer Service Associate, your key responsibilities will include:
- Delivering exceptional customer service and resolving any customer complaints
- Preparing and merchandising products to meet customer demands
- Working collaboratively with the team to achieve sales targets and improve store performance
Benefits and Salary
The salary for this role is £11.75 per hour above 21, £7.15 for aged 17, and £6.60 for aged 16. In addition to your hourly rate, you will also receive a range of benefits, including 25% Cooplands Staff Discount, 28 Days Annual Leave, Pension Scheme, 24/7 access to virtual GP & wellbeing service, Life Assurance, Progression & career opportunities, Recognition rewards, Discretionary Sickness pay, Access to Employee Assistance Programme, and Free hot drinks during breaks.
Requirements
To succeed in this role, you will need:
- A strong passion for delivering excellent customer service
- Ability to work flexibly, including early mornings and weekends
- Reliable attitude and strong work ethic
About Us
Cooplands Bakery is a leading bakery chain with stores across the UK. We are committed to providing excellent customer service and offering a wide range of high-quality products to our customers.
