Customer Service Liaison

23 hours ago


Scarborough, North Yorkshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

About beBee Professionals

We are seeking a Customer Service Liaison to provide exceptional service and resolve customer queries in a timely manner.

Salary:$35,000 - $40,000 per annum (dependent on experience)

Key Responsibilities:

  • Handle incoming calls, emails, and chat inquiries from customers.
  • Provide accurate product and service information.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Keep records of customer interactions and follow-up tasks.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer service role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.
  • Flexibility to work independently and as part of a team.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.
  • Flexible working options.


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