Customer Service Representative
1 day ago
We are seeking an enthusiastic and customer-focused individual to join our Pavers team in Scarborough as a Customer Advisor.
This part-time opportunity involves working 16 hours per week, with a mix of weekend and weekday shifts.
As a Customer Advisor, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily KPIs.
You will also be expected to maintain a friendly, engaging, and positive attitude, be a team player, and support the maintenance of store standards and product placements.
Key Responsibilities:
- Deliver exceptional customer service
- Advise customers on shoe care and accessories
- Support the maintenance of store standards and product placements
- Be a team player and maintain a friendly, engaging, and positive attitude
Benefits:
- Generous Staff Discount scheme
- Holiday Entitlement
- Company Contribution Pension
- Access to the Pavers Foundation
- Access to the Pavers Academy
- Access to wellbeing and financial support through RetailTRUST
Pay and Hours:
£11.70 per hour (21+), £9.60 per hour (18-20), and £7.85 per hour (16-17). Once you complete the required retail induction PaSS stages, your pay will increase to £12.05 per hour (21+), £9.87 per hour (18-20), and £8.07 per hour (16-17).
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