Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Scarborough. As a key member of our sales team, you will be responsible for delivering exceptional customer service, advising customers on shoe care and accessories, and achieving daily sales targets.
Key Responsibilities
- Deliver exceptional customer service and provide a positive shopping experience
- Advise customers on shoe care and accessories to compliment their needs
- Meet and exceed daily sales targets and KPIs
- Work collaboratively with the sales team to achieve store goals
- Support the maintenance of store standards, product placements, and stockroom
What We Offer
- A competitive hourly rate of £11.70 (21+), £9.60 (18-20), and £7.85 (16-17)
- Opportunities for career progression and professional development
- A generous staff discount scheme, including discounts for family and friends
- Holiday entitlement and company contribution pension
- Access to the Pavers Foundation and RetailTRUST
Requirements
- Previous experience in a sales or customer care environment
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Availability to work a variety of shifts, including weekends and weekdays
Why Join Us?
Pavers Shoes is a growing and profitable business with a strong commitment to customer service and employee development. We offer a friendly and engaging work environment, with opportunities for progression and professional growth.
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