Sales and Customer Service Representative

2 months ago


Scarborough, North Yorkshire, United Kingdom Franklin Empire Full time

Dynamic Opportunity at Franklin Empire Inc.

We are seeking a dedicated Sales and Customer Service Representative to join our team at Franklin Empire Inc.

Main Responsibilities:

  • Provide exceptional customer service with a professional demeanor
  • Resolve customer issues efficiently
  • Engage in sales activities and promptly respond to customer inquiries
  • Process orders and strive to increase sales revenue
  • Offer technical information and pricing details to customers
  • Update customers on overdue orders and provide new quotes
  • Negotiate prices and suggest alternative products to meet customer needs
  • Maintain up-to-date technical knowledge of electrical products

Main Requirements:

3 to 5 years industry experience or equivalent

Strong sales and interpersonal skills

Fluent in English and computer literate

Knowledge of electrical products is a plus

As a Sales and Customer Service Representative at Franklin Empire Inc., you will be part of a reputable company with over 78 years of experience in the electrical components industry. We offer a comprehensive insurance program and pension plan for all employees. Explore exciting challenges and grow with us.

About Franklin Empire Inc.

Franklin Empire Inc. is a leading supplier of electrical components for various construction projects. We specialize in providing OEM and MRO solutions, lighting design, and automation expertise. Our commitment to diversity and inclusion makes us an equal opportunity employer that values all individuals.


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