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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor in Scarborough. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert advice on our products.
Key Responsibilities- Provide outstanding customer service and ensure a positive shopping experience for all customers
- Advise customers on shoe care and accessories to complement their needs, achieving daily sales targets
- Work collaboratively with the sales team to maintain a friendly, engaging, and positive store environment
- Support the maintenance of store standards, product placements, and stockroom
- A competitive hourly rate of £11.70, increasing to £12.05 after completing the required retail induction
- A generous staff discount scheme, some of which can be shared with family and friends
- Holiday entitlement that increases with service
- Company contribution pension
- Access to the Pavers Foundation and Pavers Academy for career development and wellbeing support
- Previous experience in a sales or customer-facing role is desirable, but not essential
- Excellent communication and interpersonal skills
- Able to work a flexible schedule, including weekends and weekdays