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Customer Service Representative

1 month ago

Scarborough, North Yorkshire, United Kingdom EG Group Full time

Company Overview

Cooplands Bakery is a renowned bakery chain offering a range of delicious products. As a Sales Assistant, you will be part of a team that strives to deliver exceptional customer service and maintain a welcoming store environment.

Salary Information

We offer competitive hourly rates starting at £11.75 for those above 21 years old, £7.15 for candidates aged 17, and £6.60 for those aged 16. Your salary will reflect your age and experience.

Job Description

As a Sales Assistant, your primary responsibilities will include engaging with customers, providing a fast and friendly service, and preparing our popular products. You will work collaboratively with the team to ensure the store looks great and each customer leaves satisfied.

Required Skills and Qualifications

Some customer service experience is beneficial but not essential as we provide comprehensive training. We are looking for reliable individuals who enjoy early morning starts and thrive in a team environment.

Benefits

  • 25% Cooplands Staff Discount
  • 28 Days Annual Leave (including bank holidays) with opportunities for additional leave with long service
  • Pension Scheme
  • 24/7 access to virtual GP & wellbeing service
  • Life Assurance
  • Progression & career opportunities
  • Recognition rewards
  • Discretionary Sickness pay
  • Access to Employee Assistance Programme
  • Free hot drinks during breaks

Additional Details

Our shift patterns run from 6:00am to 18:00pm, and we desire candidates to be available between these hours. However, we can be flexible and will try to accommodate your availability.