Contact Resolution Specialist
1 month ago
About the Role:
We are seeking a skilled and patient individual to join our Contact Resolution Centre as a Contact Resolution Specialist. As a key member of our team, you will play a critical role in responding to emergency and non-emergency calls within Devon and Cornwall.
Key Responsibilities:
- Respond to calls in a friendly and professional manner.
- Provide accurate and timely information to callers.
- Work collaboratively with colleagues to resolve issues.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Flexibility to work shifts, including nights and weekends.
What We Offer:
- A competitive salary with yearly increments.
- 25 days annual leave entitlement, with an increase to 30 days after 5 years of continuous employment.
- Access to heavily subsidised gym membership.
- Company sick pay.
- Competitive local government pension scheme.
Training and Development:
You will receive comprehensive training and support to ensure your success in this role. Our training programme includes an initial training course, followed by on-the-job training and regular check-ins with your tutor.
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering excellent service, please submit your application through our website.
-
Contact Resolution Officer
4 weeks ago
Exeter, Devon, United Kingdom Dorset Police Full timeAbout the Role:We are seeking a skilled and empathetic individual to join our team as a Contact Resolution Officer. As a key member of our Contact Resolution Centre, you will be responsible for handling a high volume of calls and providing exceptional customer service to the public.Key Responsibilities:Respond to emergency and non-emergency calls in a...
-
Contact Resolution Centre Officer
4 weeks ago
Exeter, Devon, United Kingdom Ad Warrior Ltd Full timeAbout the Role:The Police are seeking friendly, patient, and broad-minded individuals to join their Contact Resolution Centres, where you will play a critical role in responding to emergency and non-emergency calls within Devon and Cornwall.You will be working in a dynamic environment, providing support to the community, and working closely with colleagues...
-
Conflict Resolution Specialist
1 month ago
Exeter, Devon, United Kingdom Forward Leeds Full timeJob Title: Conflict Resolution SpecialistWe are seeking a skilled Conflict Resolution Specialist to join our team at Forward Leeds. As a Conflict Resolution Specialist, you will work closely with our community services to tackle poverty and disadvantage in communities, focusing on mental health, drug and alcohol, housing, and related support.The successful...
-
Contact Resolution Officer
4 weeks ago
Exeter, Devon, United Kingdom Dorset Police Full timeRole Overview We are seeking a highly skilled and dedicated individual to join our team as a Contact Officer. As a Contact Officer, you will play a critical role in responding to emergency and non-emergency calls within Devon and Cornwall. Key Responsibilities Handle calls professionally with empathy and patience, listening to vital details and...
-
Claims Resolution Specialist
4 weeks ago
Exeter, Devon, United Kingdom Browne Jacobson Full timeJob DescriptionBrowne Jacobson is a UK-based law firm with an international reach, offering a unique blend of business and social expertise. As a Claims Resolution Specialist, you will play a crucial role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.Key...
-
Claims Resolution Specialist
4 weeks ago
Exeter, Devon, United Kingdom Browne Jacobson Full timeJob DescriptionBrowne Jacobson is a UK-based law firm with an international reach, offering a unique blend of business and social expertise. As a Claims Resolution Specialist, you will play a crucial role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.Key...
-
Contact Resolution Centre Officer
4 weeks ago
Exeter, Devon, United Kingdom Dorset Police Full timeContact Officer Role OverviewThis role is an exciting opportunity to join the Devon and Cornwall Police team as a Contact Officer. As a Contact Officer, you will be the first point of contact for our community, providing help and support to individuals in need.Key ResponsibilitiesHandle calls professionally with empathy and patience, listening to vital...
-
Litigation and Dispute Resolution Specialist
2 days ago
Exeter, Devon, United Kingdom Legal Southwest Full timeLitigation and Dispute Resolution Specialists play a critical role in resolving complex disputes and protecting the interests of our clients. As an experienced Litigation Solicitor, you will be responsible for developing and implementing effective dispute resolution strategies, preparing legal documents, and representing clients in court proceedings.About...
-
Senior Litigation Specialist
1 week ago
Exeter, Devon, United Kingdom Additional Resources Full timeCompany OverviewAn esteemed law firm is seeking a highly skilled Senior Litigation Specialist to join their dispute resolution team. This role presents an exceptional opportunity for a seasoned professional to utilize their expertise and contribute to the firm's continued success.
-
Contact Centre Team Lead
4 weeks ago
Exeter, Devon, United Kingdom Baker Snell Full timeContact Centre Team Manager OpportunityWe are seeking a dynamic and self-motivated Contact Centre Team Manager to lead a team of up to 20 Emergency Resolution Operators, ensuring exceptional customer service, sometimes in life-threatening situations.Key Responsibilities:Lead and performance-manage a team to achieve KPIs within the contact centre.Conduct...
-
Claims Resolution Specialist
4 weeks ago
Exeter, Devon, United Kingdom Browne Jacobson Full timeAbout the RoleWe are seeking a skilled Claims Handler to join our Finance and Professional Risk team at Browne Jacobson. As a Claims Handler, you will play a crucial role in delivering a first-class claims handling, resolution, and management service for a market-leading professional indemnity insurer.Key ResponsibilitiesInvestigate the nature of...
-
Dispute Resolution Specialist
2 weeks ago
Exeter, Devon, United Kingdom Chadwick Nott Full timeAbout the OpportunityThis role offers a unique chance to join the Exeter office of Chadwick Nott, a forward-thinking law firm. As a Dispute Resolution Partner, you will be part of a corporate management structure with no formal billing targets or periodical appraisals.Key ResponsibilitiesManage all aspects of disputes, including arbitration and mediation,...
-
Dispute Resolution Solicitor
1 month ago
Exeter, Devon, United Kingdom Gilbert Stephens Full timeGilbert Stephens is a thriving law firm based in the heart of Devon, with a reputation built up over 100 years of serving local communities. Our culture is centered on our people and clients, with six offices across Exeter, Crediton, Budleigh Salterton, Sidmouth, Ottery St Mary, and Okehampton. We offer a competitive salary and are looking for an experienced...
-
Exeter, Devon, United Kingdom Gilbert Stephens Solicitors Full timeWe are seeking an experienced litigation solicitor to take on a challenging role at Gilbert Stephens Solicitors.About UsGilbert Stephens Solicitors is a leading law firm dedicated to providing exceptional legal services in civil dispute resolution. Our team of expert lawyers has extensive experience in handling complex cases, and we are committed to...
-
Dorset Police Contact Centre Representative
1 week ago
Exeter, Devon, United Kingdom Dorset Police Full timeOverviewDorset Police is a leading law enforcement agency dedicated to serving the community. Our team of professionals works tirelessly to ensure public safety and well-being.Salary:The estimated annual salary for this role ranges from £24,921 to £27,351, depending on experience and qualifications. This figure includes a 20% shift allowance and up to...
-
Senior Legal Professional
1 month ago
Exeter, Devon, United Kingdom Legal Southwest Full timeWe are seeking a highly skilled Senior Legal Professional to join our Dispute Resolution team in Exeter. As a key member of our Court of Protection team, you will be responsible for investigating suspicions of Financial Abuse and providing expert legal advice to our clients.The ideal candidate will have excellent communication skills, with the ability to...
-
Operations Technology Specialist
7 hours ago
Exeter, Devon, United Kingdom South West Water Full timeJob Title: Operations Technology Specialist">About the Role:">We're seeking an experienced Operations Technology (OT) specialist to join our team at South West Water.">Your Key Responsibilities:">Configure and manage our core SCADA telemetry system, ensuring seamless communication between operational functions.Coordinate with stakeholders to implement...
-
IT Field Support Specialist
2 weeks ago
Exeter, Devon, United Kingdom Xerox Corporation Full timeJob DescriptionXerox Corporation is seeking a highly skilled IT Field Support Specialist to join our team. As a Field Support Specialist, you will play a critical role in providing exceptional service to our customers, ensuring their IT needs are met in a timely and efficient manner.Job Summary: Provide technical support to external clients in the Exeter...
-
Family Law Specialist
2 weeks ago
Exeter, Devon, United Kingdom Legal Southwest Full timeOur client is a reputable family law practice that has gained recognition from the Legal 500 and holds the prestigious Lexcel accreditation. They have a strong commitment to excellence, as demonstrated by their win of a Law Society Excellence Award in 2021 and their highly commended status in the Law Society Excellence Awards practice management category in...
-
Senior Family Lawyer
1 month ago
Exeter, Devon, United Kingdom Legal Southwest Full timeOur client is a reputable family law practice recognized by Legal 500 and holds Lexcel accreditation. They were winners of a Law Society Excellence Award in 2021 and were highly commended in the Law Society Excellence Awards practice management category in both 2021 and 2019. They are seeking a Divorce Specialist with 10+ years PQE and Law Society of...