Operations Technology Specialist

3 days ago


Exeter, Devon, United Kingdom South West Water Full time

Job Title: Operations Technology Specialist

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About the Role:

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  • We're seeking an experienced Operations Technology (OT) specialist to join our team at South West Water.
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Your Key Responsibilities:

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  • Configure and manage our core SCADA telemetry system, ensuring seamless communication between operational functions.
  • Coordinate with stakeholders to implement process improvements, adhering to industry standards.
  • Support the OT Assurance Manager in suggesting and implementing new technologies.
  • Work with onsite engineers to configure regional telemetry outstations and signals.
  • Edit existing telemetry configurations as required, adhering to relevant standards.
  • Develop and utilize configuration templates, presets, and regional mimics.
  • Monitor alarm lists to ensure timely resolution of system alarms.
  • Maintain a forward schedule of configuration change.
  • Provide timely responses to operational issues, performing analysis, diagnosis, and resolution.
  • Ensure adherence to department information security policies.
  • Participate in a standby rota to ensure 24/7 availability of OT services.
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Your Skills and Qualifications:

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  • Degree or equivalent in a relevant discipline, such as engineering or IT.
  • Operational/industrial technology experience, preferably in SCADA systems.
  • ITIL foundation certificate in IT Service Management.
  • Excellent communication and problem-solving skills.
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What We Offer:

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  • Competitive salary: £55,000 - £65,000 per annum, dependent on experience.
  • Generous holiday allowance: 25 days annual leave, plus bank holidays.
  • Discretionary bonus scheme.
  • Contributory pension scheme.
  • Health benefits, wellbeing support programs, and more.
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Notes:

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The successful candidate will be subject to a mandatory DBS check. We're committed to building a culture of belonging, where inclusion is instinctive.


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